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Delivery Operations Manager

2 months ago

Bridgwater, Somerset, United Kingdom Mace Full time

About Mace

Mace is a leading global construction and consultancy company that delivers complex projects across various sectors. Our purpose is to redefine the boundaries of ambition, creating responsible and transformative impact on people, communities, and societies worldwide.

Job Summary

We are seeking an experienced Senior Construction Delivery Manager to join our team. As a key member of our Senior Construction Delivery Team, you will be responsible for the delivery of large, multiple construction packages to agreed safety standards, quality, programme, and budget.

Key Responsibilities

  • Lead and maintain exceptional safety, quality, cost, programme, sustainability, and project compliance standards.
  • Develop and implement detailed and accurate short, mid, and long-term plans for successful delivery.
  • Work collaboratively with the Delivery Team to develop and maintain a culture of ownership, promoting roles and responsibilities.
  • Build relationships with senior stakeholders, both internally and externally, to manage and influence project outcomes.
  • Support the Senior Construction Delivery Team in influencing the long-term development of strategy for a function or Business Unit (BU), creating a sustainable business future.
  • Provide technical expertise and support to Delivery Teams, creating a culture of ownership, promoting roles and responsibilities.
  • Contribute to establishing and maintaining a Health, Safety, and Wellbeing culture onsite.
  • Support Managers in leading focused forecast lookahead meetings, providing authority and guidance where required.
  • Develop and maintain strong relationships with Client and Design CMT, knowing QA process to final sign-off.
  • Provide comprehensive technical expertise and understanding of Mace onsite Standards for each part of the Project, where to find them, and responsible for implementation.
  • Identify and implement continuous improvement and plans, identifies key business improvements.
  • Develop and maintain a series of both internal and external relationships.
  • Work collaboratively towards the common goal of net zero carbon transition, and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.

Requirements

  • Detailed knowledge of Construction methodology, process, and inherent safety involved.
  • Detailed knowledge of digital platforms and how to implement onsite.
  • Detailed knowledge of Mace Standards, where to find them, and how to implement them.
  • Proven experience in managing multiple large packages of work.
  • Planning and budget management experience.
  • Open, with strong empathetic communication skills.
  • Aware of industry technology and advances.
  • Sound technical expertise in HSE regulations.
  • Offering an experienced perspective to all Site operations, exploring new and innovative methods.
  • Clearly communicates and ensures that each direct/indirect report knows their role and importance.
  • Acts as a role model to others.
  • Aware of their influence and responsibility onsite, leading by example, being fair and reasonable at all times.
  • Owns problems within their remit and follows through to resolution.
  • Open and approachable, able to recognise and adapt approach to get results.
  • Mentors and develops individuals, sharing knowledge and experience.
  • Interpersonal ability.
  • Influences and negotiates.
  • Problem-solving and analytical thinking.
  • Technology and Process.
  • Good verbal communication.
  • Completed Apprenticeship (or equivalent).
  • Relevant NVQ or HNC (Or equivalent).
  • Experience in a site-based Managerial role (or equivalent).
  • SMSTS and Managerial/Professional CSCS Card.
  • Good understanding of Programme, Critical Path, and Commissioning Strategy.
  • Good understanding of MEP systems and their relationship to Structure/Fit Out.
  • External, recognised accreditation (CIOB etc).
  • Aware of wider BU, Engine, and overall Corporate Strategy, and understands their role within each.
  • Excellent time management.
  • Aware of own workstyle and commits to professional feedback and personal development.
  • CSCS Card.
  • Recognised Construction Training/Qualification (or equivalent).
  • Membership of MCIOB/MAPM/MRICS/MICE or equivalent demonstrable professional or personal development.
  • Construction management expertise.
  • Developing commercial and financial acumen.
  • Experience leading parts of construction projects within large, diverse teams.
  • Experience of building relationships with key stakeholders.
  • Knowledge of how carbon and sustainability considerations will shape the outlook of the projects you are working on.

What We Offer

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. We are open to discussing part-time, flexible, and hybrid working options if suitable within the role.