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Senior Customer Service Specialist
2 months ago
Hobson Prior is seeking a highly skilled Senior Specialist to join our Customer Service team in a pharmaceutical company.
This role involves interacting with customers, processing orders, handling billing and account inquiries, and resolving customer issues.
You will also be responsible for data analysis and preparation, problem-solving, and ensuring compliance with Global Distribution Practices.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and other communication channels.
- Inform customers about product quality issues or recalls.
- Fluent in Greek language.
- Experience in customer service and logistics is beneficial.
- Ability to use SAP (SD module) and other Customer Service applications.
- Advanced knowledge and use of Office productivity tools.
- Ability to prioritize work and plan long-term activity schedule.
Requirements:
- Fluent in Greek language.
- Experience in customer service and logistics is beneficial.
- Ability to use SAP (SD module) and other Customer Service applications.
- Advanced knowledge and use of Office productivity tools.
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