Senior Store Manager

2 weeks ago


London, Greater London, United Kingdom H&M group Full time
Store Manager - Customer Experience

We are looking for an experienced Store Manager to join our team in South West London.

About the Role:

This is a permanent position offering 39 hours per week. As a Store Manager, you will be responsible for overseeing a department to support the Sales and Profit of the store and along with your team deliver a Customer First Experience.

Main Responsibilities:

  • You will lead with a vision to secure the best experience for all our colleagues and customers.
  • You will evaluate your team's performance, provide regular feedback, and support succession through their development and training.
  • You will analyze and follow up on Sales & Profit KPI's for your department.
  • You will ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers' safety.

Requirements:

  • Management experience in a customer-facing environment.
  • Previous experience of leading and managing teams.
  • A passion for profitability and people.

What We Offer:

  • Availability 7 days fully flexible, weekends included.
  • We offer attractive benefits with extensive development opportunities around the globe.
  • All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online.
  • In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP.

H&M Group Culture:

We are determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas.



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