IT Services Manager
7 days ago
About Outcomes First Group
We are a leading provider of specialist education in the UK, dedicated to giving neurodivergent children and young people access to a great education that caters to their specific needs, abilities and aspirations.
Our organisation is committed to creating a positive work environment where our colleagues can thrive and make their way in the world. We believe that with a great education, every individual can achieve their full potential.
This role will give you the opportunity to contribute to the overall efficiency and effectiveness of our IT operations by managing relationships with external suppliers and vendors. You will be responsible for overseeing the procurement process, negotiating contracts, and monitoring supplier performance to ensure compliance with service level agreements (SLAs) and quality standards.
The ideal candidate will have experience in supplier management, procurement, or contract management within the IT sector, with a proven track record of managing vendor relationships and negotiating contracts. You will also have strong analytical and problem-solving skills, with the ability to assess supplier performance and identify areas for improvement.
Key Responsibilities:
- Develop and maintain strong relationships with IT suppliers, ensuring effective communication and collaboration to meet organisational needs.
- Negotiate contracts and service level agreements (SLAs) with suppliers to ensure favourable terms and conditions, and monitor compliance with contractual obligations.
- Track and evaluate supplier performance against established metrics and SLAs, addressing any issues or non-compliance in a timely manner.
- Manage the end-to-end procurement process for IT products and services, including needs assessment, supplier selection, and purchase order management.
- Identify and mitigate risks associated with supplier relationships and procurement processes, ensuring that contingency plans are in place.
- Monitor and control IT supplier-related expenditures, identifying opportunities for cost savings and efficiency improvements.
- Work closely with internal teams to understand their IT needs, ensuring that supplier offerings align with business requirements.
Salary: £45,000 - £50,000 per annum, depending on experience.
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