Tenant Engagement Specialist

1 week ago


London, Greater London, United Kingdom Brackenberry Full time

We are seeking a skilled professional to assist a Local Authority in Islington with the appointment of a Tenant and Landlord Engagement Officer on a 3-month contract, with the possibility of extension. The ideal candidate will have a strong background in tenant relations and landlord engagement, with experience in investigating harassment and illegal evictions.

Key Responsibilities:

  • Provide expert advice, advocacy, and assistance to tenants on their rights and responsibilities, and landlords/letting agents on their rights and obligations.
  • Develop opportunities to engage with tenants and landlords, with the aim of improving the management of privately rented homes in the borough.
  • Organize meetings, groups, and other platforms with internal and external stakeholders involved in private rented housing to promote good practice in rented accommodation, including establishing and promoting a Landlords Forum.
  • Lead on consultation and research to identify and assess the views and priorities of stakeholders, with the aim of developing strategies for landlord and tenant engagement.
  • Play a proactive role in the development of policies and procedures that impact on private sector tenants and landlords.

Requirements:

  • Degree or level 6 qualification in a relevant field, or extensive practical experience in landlord and tenant engagement activities.
  • Experience of working in tenancy relations roles, including investigating harassment and illegal evictions.
  • Experience of working in partnership with other teams and organizations.

Please note:

  • The successful candidate will be available to start immediately or at short notice.
  • The candidate must have the right to work in the UK.
  • A basic DBS check will be required.

Brackenberry Ltd is an equal opportunities employer and is committed to equality in the workplace. We are acting as an Employment Business in relation to this vacancy.



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