Hospice Care Coordinator

1 month ago


Harrow, United Kingdom London North West Healthcare NHS Trust Full time

Job Title: Hospice Receptionist/Administrator

About the Role:

We are seeking an experienced and compassionate Hospice Receptionist/Administrator to join our team at London North West Healthcare NHS Trust. As a key member of our hospice team, you will provide administrative support to our clinical staff, ensuring the smooth operation of our services.

Main Responsibilities:

• Provide administrative support to our clinical staff, including answering phone calls, responding to emails, and managing patient records.

• Maintain accurate and up-to-date patient records, ensuring confidentiality and data protection.

• Coordinate appointments, meetings, and events, ensuring timely and efficient communication with staff and patients.

• Develop and maintain effective relationships with patients, families, and healthcare professionals, providing excellent customer service.

Person Specification:

• Registered Nurse or relevant degree

• Master's level qualification in non-medical prescribing and advanced assessment skills

• Recognised post-registration qualification in cancer nursing

• Advanced communication skills training

Desirable Criteria:

• Master's in advanced practice or working towards

Knowledge and Experience:

• Experience as a Cancer CNS role at Band 7 or above in Acute Oncology

• Staff/team management

• Knowledge of Cancer Waiting Time initiatives and their implications for care pathways

• Knowledge of Cancer Care pathways



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