Hospice Care Coordinator
1 month ago
Job Title: Hospice Receptionist/Administrator
About the Role:
We are seeking an experienced and compassionate Hospice Receptionist/Administrator to join our team at London North West Healthcare NHS Trust. As a key member of our hospice team, you will provide administrative support to our clinical staff, ensuring the smooth operation of our services.
Main Responsibilities:
• Provide administrative support to our clinical staff, including answering phone calls, responding to emails, and managing patient records.
• Maintain accurate and up-to-date patient records, ensuring confidentiality and data protection.
• Coordinate appointments, meetings, and events, ensuring timely and efficient communication with staff and patients.
• Develop and maintain effective relationships with patients, families, and healthcare professionals, providing excellent customer service.
Person Specification:
• Registered Nurse or relevant degree
• Master's level qualification in non-medical prescribing and advanced assessment skills
• Recognised post-registration qualification in cancer nursing
• Advanced communication skills training
Desirable Criteria:
• Master's in advanced practice or working towards
Knowledge and Experience:
• Experience as a Cancer CNS role at Band 7 or above in Acute Oncology
• Staff/team management
• Knowledge of Cancer Waiting Time initiatives and their implications for care pathways
• Knowledge of Cancer Care pathways
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