Customer Service Representative

4 weeks ago


Edgware, Greater London, United Kingdom Nouvo Recruitment Full time

Client Administrator

A family feel and friendly maintenance company is seeking a skilled professional to join their team.

Job Role

  1. Liaise with clients to ensure seamless communication and resolve any issues that may arise.
  2. Coordinate with engineers to schedule call outs within company time frames.
  3. Collaborate with suppliers and engineers to organize projects.
  4. Manage supplier relationships and place orders for materials.
  5. Ensure accurate pricing for all allocated projects.
  6. Coordinate deliveries from manufacturers to site.
  7. Organize and maintain paperwork and filing systems.
  8. Utilize software packages, such as Microsoft Word, Outlook, Excel, Access, etc., to produce correspondence and documents, records, spreadsheets, and databases.
  9. Develop strong telephone skills.
Key Responsibilities:
  1. Excellent communication and problem-solving skills.
  2. Strong reporting and IT skills.
  3. Highly accurate work with attention to detail.
  4. Numerical and analytical skills.
  5. Highly organized and keen to learn.
Requirements:
  1. Great communication and problem-solving skills.
  2. Strong reporting and IT skills.
  3. Highly accurate work with attention to detail.
  4. Numerical and analytical skills.
  5. Highly organized and keen to learn.


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