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Platform Engineer
2 months ago
Job Summary
We are seeking an experienced Platform Engineer to join our team at Exclaimer, a global award-winning SaaS provider. As a key member of our platform team, you will be responsible for leading the technical direction of our flagship Exclaimer Cloud SaaS solution, utilizing the latest technologies to expand its functionality and evolve the technical platform.
Key Responsibilities
- Lead the development and implementation of high-quality, well-tested, and peer-reviewed solutions that meet departmental quality standards.
- Collaborate with the platform and development teams to define solutions to customer problems and identify increments that allow for the earliest possible release of value.
- Drive the technical direction of the platform through the creation of exemplars and the definition of internal best practices.
- Contribute to the implementation of high-quality solutions, setting an example for the team.
- Provide mentoring on technical practices to the platform team and drive improvements in the ways of working.
- Define technical approaches and lead day-to-day initiatives in the platform team, ensuring alignment with platform strategy and industry best practices.
- Identify and incorporate innovative technologies that improve the speed of delivery, security, and observability of the platform.
- Drive improvements to technical best practices and bring technical best practices from the wider industry to Exclaimer, while maintaining departmental best practices around security, cost, monitorability, and approach.
- Identify and correct impediments to the team's ability to deliver.
Requirements
- Experience as a platform engineer working across the latest technologies.
- Passion for platform engineering with a background in engineering, strong knowledge of development and technical principles, methodologies, and values.
- Hands-on experience with Azure and associated technologies, including Azure DevOps, YAML pipelines, and Docker containers running under AKS (Azure Kubernetes Service).
- Experience with key technologies utilized by Exclaimer, including Kubernetes, Helm, IaC (Terraform), SQL (MSSQL/Postgres/MySQL), object-oriented languages like C# or Python, scripting in PowerShell or Bash, Observability platform (Datadog), Docker/general containerization building and running best practices.
- Experience maintaining high-volume 24/7 platforms processing high volumes of API traffic.
- Experience implementing robust monitoring and alerting strategies to ensure issues are quickly identified and resolved, and impact on customers is minimized.
- Experience with on-call/incident management teams and creation and usage of playbooks to drive consistent resolution of platform issues.
- Experience with automatic deployment and roll-back technologies coupled with a CI/CD process.
- Ability to ensure solutions created work within agreed budgets or present ROI justification for increased budget costs, actively identifying and investigating cost savings that can be made to the platform.
- History of working in fast-paced SaaS businesses delivering high-frequency incremental delivery of customer-facing functionality.
What We Offer
- Competitive compensation structure.
- Remote/hybrid working.
- Healthcare.
- Life insurance.
- 6 weeks - work anywhere option per year.
- Employee Assistance program.
- Contributory retirement savings plan.
- Opportunities for training & development.
- Great team and culture.
- Discounts portal.
- Income protection Insurance.
- Online GP services.
Equal Opportunities Employer
Exclaimer is an equal opportunities employer and people seeking employment with us are considered without regard to race, colour, religion, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic protected by law.
