Senior Pension Administration Manager

2 weeks ago


Manchester, United Kingdom IDEX Consulting Full time
Job Description:

We are seeking a Senior Pension Administration Manager to join our team at IDEX Consulting. This is an exciting opportunity for an experienced professional to lead our DB pensions administration team.

Key Responsibilities:
  • Manage a team of administrators and workloads, ensuring efficient service delivery.
  • Act as the primary point of contact for scheme members, scheme managers/trustees, and other third parties, providing exceptional customer service.
  • Mentor and peer review less experienced administrators to enhance their skills and knowledge.
  • Build and manage a portfolio of clients, overseeing all transactions related to their pension schemes and ensuring high standards are met within set service levels.
  • Develop strong relationships with pension members and clients, providing clear communication and addressing queries promptly.
Requirements:
  • Experience in managing teams and workload, with excellent leadership skills.
  • Strong communication skills, both written and oral, with the ability to articulate complex issues.
  • Able to work proactively and use initiative to complete tasks effectively.
  • Familiarity with Microsoft Office/Windows applications and pension systems.
  • Detailed understanding of defined benefit pensions schemes, UK pensions legislation, regulation, and codes of practice.
Estimated Salary:

£55,000 - £65,000 per annum, depending on experience.



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