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Store Operations Manager
2 months ago
- Maximise sales to exceed targets and identify opportunities to continually improve performance
- Manage and motivate the team to ensure sales targets are met and exceeded
- Be a strong presence on the shop floor to drive sales both personally and through the team
- Ensure exceptional customer service is delivered at all times
- Ensure all team members have the tools and knowledge to deliver key business objectives
- Manage the presentation and merchandising of seasonal stock in line with Head Office directives
- Maintain awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors
- Ensure all paperwork, policies and procedures are carried out efficiently and accurately
- Drive and deliver KPIs
- Carry out additional duties where and when necessary within defined levels of responsibility and accountability
- A strong client base with a solid database of personal contacts and clients
- Previous retail experience within the premium sector is preferred
- An exceptional people manager with strong leadership and motivational skills
- Excellent communication, planning and organisational skills
- Excellent analytical skills with the ability to interpret financial and sales data
- A high level of brand awareness and product knowledge
- Awareness of the local area
- A high level of personal energy to drive projects to completion
- Confident and assertive
- Positive and enthusiastic with a can-do attitude
- Passion for fashion retail
- Professional manner
- Trend aware, fashion conscious and well presented at all times