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Travel Consultant
2 months ago
We are seeking an experienced Travel Consultant to join our successful teams in our branches. As a key member of our team, you will be responsible for providing exceptional customer service, building and maintaining relationships with customers, and driving business through social media, events, and maintaining relationships with existing customers.
Key Responsibilities- Build and maintain relationships with customers to ensure their needs are met and exceeded.
- Identify and meet customers' needs through excellent product knowledge and questioning skills.
- Use social media to promote offers, generate customer engagement, and sales leads.
- Participate in promotional events and activities to increase exposure of the branch.
- Achieve individual and team sales targets through effective sales and presentation skills.
- Assist with the day-to-day operation of the branch, including administrative duties and following processes accurately.
- At least 1 year experience as a Travel Consultant.
- A proven sales record with a passion for travel and tourism.
- Excellent travel product knowledge with a good working knowledge of tour operator systems.
- Good sales and presentation skills, with the ability to work towards individual and team sales targets.
- Customer-focused with excellent communication skills and a positive attitude.
We offer a range of training programmes to help you progress personally and professionally, as well as opportunities to travel abroad on educational trips and take advantage of our colleague discount when booking your own holidays.
Hays Travel is committed to safeguarding and promoting the welfare of all colleagues, and we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.
