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Neighbourhood Officer

2 months ago

Beckenham, Greater London, United Kingdom The Hyde Group Full time

Job Summary

The Hyde Group is seeking a skilled Neighbourhood Officer to join our team. As a Neighbourhood Officer, you will play a vital role in creating a secure and comfortable living environment for our customers.

Key Responsibilities

  • Conduct property inspections to ensure compliance with regulatory requirements and improve standards.
  • Perform welfare and vulnerability checks with customers and create personalized risk assessments where necessary.
  • Provide a proactive front-line service to customers, fostering strong relationships with residents, community groups, and local authorities.
  • Deliver operational tasks related to fire safety and building safety legislation across in-scope buildings.
  • Identify and assess potential safety risks and hazards, conducting regular inspections and risk assessments to improve standards.
  • Ensure properties meet all relevant regulatory and compliance standards, including health and safety regulations, fire safety standards, and building codes.
  • Maintain accurate records and documentation related to property management activities.
  • Evaluate the performance of safety-related contracts and service providers, ensuring high standards of service delivery.

Requirements

  • Previous experience in a site-based Neighbourhood or Housing position.
  • Strong organizational and time management skills to prioritize tasks and meet deadlines.
  • Excellent communication and interpersonal skills for effective stakeholder engagement.
  • Attention to detail and ability to maintain accurate documentation.
  • Problem-solving skills to address maintenance and tenancy issues.

What We Offer

  • A competitive salary and benefits package.
  • A supportive and collaborative work environment.
  • Opportunities for professional growth and development.