Cyber Security Solution Specialist

3 weeks ago


Manchester, United Kingdom Nobul Resourcing Solutions Full time

An industry leader in data protection solutions seeks a dedicated Cyber Security Solution Specialist to join their vibrant team.

Key Responsibilities:

  • Steers customers towards ultimate satisfaction through expert oversight and personalized recommendations.
  • Gain an in-depth knowledge of client solutions. Educate and empower customers with information on new features and releases.
  • Develop tailored plans to ensure customers consistently meet their business targets.
  • Lead Quarterly Business Reviews aligning services with customer strategic ambitions.
  • Monitor usage trends to draw insights and offer informed recommendations.
  • Evaluate customer satisfaction proactively through regular assessments.
  • Identify renewal risks and collaborate across teams to secure successes.
  • Drive retention by illustrating the value of our products through quarterly analyses.
  • Relay customer feedback to internal teams to improve product quality and service experiences.

Required Qualifications:

  • Proven experience within a similar role, ideally within the Cyber Security/SaaS arena

Benefits:

  • Health insurance
  • Company pension scheme
  • Career development opportunities
  • Supportive team environment
  • Innovative and dynamic company culture

Estimated salary: £40,000 Basic + OTC



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