Customer Relationship Manager

3 weeks ago


Nottingham, Nottingham, United Kingdom fish4.co - Jobboard Full time

Job Summary

We are seeking a skilled Customer Relationship Manager to join our team at fish4.co - Jobboard. As a key member of our marketing department, you will be responsible for developing and executing CRM strategies to drive customer engagement, retention, and loyalty.

Key Responsibilities

  1. Customer Relationship Management
  2. Campaign Management
  3. Data Analysis and Reporting
  4. Collaboration
  5. Customer Experience Enhancement

Qualifications

  • Bachelor's degree in marketing, business, or a related field.
  • Proven experience as a CRM Manager or a similar role in e-commerce.
  • Proficiency in Klaviyo or similar email marketing platforms.
  • Strong analytical skills with the ability to interpret data and derive actionable insights.
  • Excellent communication and project management skills.
  • Creative thinker with a customer-centric mindset.

Preferred Skills

  • Experience in the pet products industry or a passion for dogs.
  • Familiarity with other digital marketing tools and techniques.

Benefits

  • Competitive salary of £35,000 per annum plus benefits package.
  • Career growth and development opportunities.
  • Flexible office hours based on site.


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