Customer Relationship Manager
3 weeks ago
Job Summary
We are seeking a skilled Customer Relationship Manager to join our team at fish4.co - Jobboard. As a key member of our marketing department, you will be responsible for developing and executing CRM strategies to drive customer engagement, retention, and loyalty.
Key Responsibilities
- Customer Relationship Management
- Campaign Management
- Data Analysis and Reporting
- Collaboration
- Customer Experience Enhancement
Qualifications
- Bachelor's degree in marketing, business, or a related field.
- Proven experience as a CRM Manager or a similar role in e-commerce.
- Proficiency in Klaviyo or similar email marketing platforms.
- Strong analytical skills with the ability to interpret data and derive actionable insights.
- Excellent communication and project management skills.
- Creative thinker with a customer-centric mindset.
Preferred Skills
- Experience in the pet products industry or a passion for dogs.
- Familiarity with other digital marketing tools and techniques.
Benefits
- Competitive salary of £35,000 per annum plus benefits package.
- Career growth and development opportunities.
- Flexible office hours based on site.
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