Warranty Claims Specialist

2 weeks ago


Middlesbrough, Middlesbrough, United Kingdom Lookers Full time

About the Role

We are seeking a highly organized Warranty Claims Specialist to join our team at Lookers Middlesbrough Ford.

As a Warranty Claims Specialist, you will be responsible for processing warranty claims to manufacturer standards, ensuring accurate submissions and monitoring daily, weekly, and monthly warranty reports.

  • Examine completed warranty repair orders
  • Prepare claim forms and supporting material
  • Ensure maximum return from the manufacturer
  • Review warranty reporting systems and administer warranty policy
  • Input manufacturer's warranty payments and reconcile warranty schedule
  • Keep accurate records of warranty submissions, credits, rejections, and customer contributions

About Us

Lookers is a leading motor vehicle retailer representing 32 vehicle manufacturers, with a commitment to excellence and a focus on employee development.

We offer a competitive benefit package, including enhanced holidays, eligibility to join our car scheme, and access to manufacturer brand and management training.

Join our team and be part of a company that values and empowers its employees to reach their full potential.



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