Claims Manager

4 weeks ago


Baldwin's Gate, United Kingdom KPI Recruiting Full time

**About Us:** KPI Recruiting is a leading recruitment agency that specializes in placing skilled professionals in various industries, including insurance.

Job Title: Claims Handler

Location: Newcastle-Under-Lyme

Estimated Salary: £22,500 - £25,000 per annum

We are currently seeking an experienced Claims Handler to join our team. As a Claims Handler, you will be responsible for managing a caseload of insurance claims across a multi-client team.

About the Role:

  • Managing a caseload of insurance claims from initiation to resolution
  • Overseeing all stages of the claims process, including communication with clients and suppliers
  • Responding to inquiries from customers, clients, and suppliers in a timely manner
  • Assuming responsibility for a key aspect of the customer experience throughout their insurance claim journey
  • Demonstrating self-motivation and prioritizing tasks effectively
  • Leadership responsibilities, including triaging insurance claims and appointing appropriate suppliers

Requirements:

  • Prior experience in customer service and complaint prevention and resolution
  • Experience within the insurance industry, specifically in household insurance
  • Relevant qualifications such as Buildings Insurance for Claims Handlers or Technical Modules
  • Strong IT skills and ability to navigate multiple systems
  • Excellent communication and organizational skills

What We Offer:

A competitive salary, opportunities for growth and development, and a collaborative work environment.


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