Claims Manager
4 weeks ago
**About Us:** KPI Recruiting is a leading recruitment agency that specializes in placing skilled professionals in various industries, including insurance.
Job Title: Claims Handler
Location: Newcastle-Under-Lyme
Estimated Salary: £22,500 - £25,000 per annum
We are currently seeking an experienced Claims Handler to join our team. As a Claims Handler, you will be responsible for managing a caseload of insurance claims across a multi-client team.
About the Role:
- Managing a caseload of insurance claims from initiation to resolution
- Overseeing all stages of the claims process, including communication with clients and suppliers
- Responding to inquiries from customers, clients, and suppliers in a timely manner
- Assuming responsibility for a key aspect of the customer experience throughout their insurance claim journey
- Demonstrating self-motivation and prioritizing tasks effectively
- Leadership responsibilities, including triaging insurance claims and appointing appropriate suppliers
Requirements:
- Prior experience in customer service and complaint prevention and resolution
- Experience within the insurance industry, specifically in household insurance
- Relevant qualifications such as Buildings Insurance for Claims Handlers or Technical Modules
- Strong IT skills and ability to navigate multiple systems
- Excellent communication and organizational skills
What We Offer:
A competitive salary, opportunities for growth and development, and a collaborative work environment.
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