Workshop Operations Manager
7 days ago
Workshop Leadership Opportunity
Pembrook Resourcing is seeking a skilled Workshop Controller to join their client's aftersales department. As a key member of the team, you will play a pivotal role in ensuring the workshop runs efficiently and effectively.
You will be responsible for calculating and managing the use of workshop resources, monitoring staff and workshop performance to maintain high standards. As a Workshop Controller, you will allocate work to technicians based on their skills and resolve customer queries according to dealership and manufacturer guidelines.
We are looking for a strong communicator who can take a customer-focused approach to their work and also influence others to succeed. Your excellent technical knowledge gained in the retail motor industry, combined with previous management experience, will be essential in this role.
Key Requirements:- A strong understanding of technical processes and procedures.
- Proven leadership and organisational skills.
- Able to prioritise tasks and manage multiple projects simultaneously.
- An analytical mindset to identify areas for improvement.
- A willingness to learn and keep up-to-date with product and technical information.
- Familiarity with quality control processes.
- A full valid UK driving licence and eligibility to work in the UK.
The estimated salary for this position is £40,000-£50,000 per annum, depending on experience.
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