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On Board Host

2 months ago

Glasgow, Glasgow City, United Kingdom SSP Full time
On Board Host Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as an On Board Host at Glasgow. As an On Board Host, you will be responsible for providing exceptional customer service, managing stock, and handling transactions on TPE trains.

Key Responsibilities:
  • Provide 'at seat trolley service' on TPE trains, ensuring outstanding customer service and managing stock.
  • Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
  • Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
  • Perform Service Centre duties as directed, engaging with passengers, providing information, and addressing diverse needs.
Why Join Us?

At SSP, we offer a dynamic and supportive work environment, with opportunities for career growth and development. As an On Board Host, you will enjoy a range of benefits, including:

  • Employee Discounts: Enjoy up to 50% discount on various SSP brands and franchises across the UK.
  • Up to 75% discount off on SSP brands during work hours.
  • Friends and Family App: 20% discount across our Catering, Whistlestop, and Urban Express units.
  • Learn while you Earn: Access to award-winning training, apprenticeships, and development.
  • Internal Growth Opportunities: Build your career with us 70% of our Managers are internal promotions.
  • Help@Hand App: Access shopping discounts, financial aid, wellbeing resources, GP appointments, and a 24/7 helpline.
  • Health and Wellbeing Support: Retail Trust, flexible working, family-friendly leave.
  • Culture: We value diverse backgrounds, offering support networks for LGBTQ+, Women's Network, Neurodiversity, Disability, and more.
  • Financial Support: UK Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates, Advance earned pay, and up to £5000 Loans repaid through salary.
  • Referral Rewards: Get rewarded with £400 for successful referrals.
  • Holiday Allowance: 28 days holiday pro rata, inclusive of Bank Holidays.
  • Rewards & Recognition such as RG Stars, Extra Mile Vouchers, and more.
  • Travel and Leisure Pass: Duty and Leisure pass for TPE after probation.

Apply now and embark on the best part of your journey as On Board Host at SSP.