Financial Services Team Lead

2 days ago


Manchester, United Kingdom Connections The Recruitment Specialists Limited Full time

Connections The Recruitment Specialists Limited is seeking a seasoned team leader to oversee a team of 12 Advisers in a home-based setting. This role offers a competitive salary, excellent benefits, and opportunities for career growth.

About the Role

We need an exceptional people manager who has experience managing teams of 12+ people, with a strong background in performance management and HR-related matters.

  • Possesses financial services experience, ideally within the mortgage, protection, or financial advice sectors.
  • Is comfortable with complex, technical information and has a solid understanding of regulatory environments.
Key Responsibilities
  1. Drive continuous improvement in team processes and procedures, ensuring compliance within a regulatory environment.
  2. Provide accurate and timely Management Information while maintaining key data within the CRM system.
  3. Handle escalated calls and complaints, delivering swift and satisfactory resolutions.
What We Offer
  • A competitive salary of £35,000 + £1,750 annual bonus.
  • Life Assurance (8x salary) and 7% employer pension contribution.
  • 27 days of holiday + bank holidays, plus additional wellness and celebration days.
  • The option to purchase extra holiday days.
  • Electric Car Leasing Scheme and free car parking.
  • Social events and staff development opportunities.


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