Front of House Specialist

2 weeks ago


Coventry, Coventry, United Kingdom Treeleicester Full time

Are you passionate about delivering exceptional customer service and a mouth-watering food offering? Do you have previous experience working front of house in a hospitality or customer facing environment?

Job Description

We are seeking a talented Front of House staff member to join our team at The Cottage, located in Earlsdon, Coventry. In this role, you will be responsible for taking responsibility for the customer journey, ensuring their experience is second to none.

  • Taking accurate orders and working closely with kitchen staff
  • Ensuring payments and receipts are correct
  • Confidently recommending menu and drinks offerings
  • Observing service and standards and reporting any incidents or issues
  • Being a supportive and proactive team member
Requirements
  • Previous experience working front of house in a hospitality or customer facing environment
  • Enthusiasm and passion for food and beer
  • The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
  • A result driven and ambitious individual keen to develop your career and grow with us
Benefits
  • Estimated Salary: £18,000 - £20,000 per annum
  • 28 days holiday
  • Company Pension scheme
  • Retail and beer discounts
  • Fun culture surrounded by a supportive team
  • Free food when on shift
  • Refer a friend Bonus
  • Employee Assistance programme
  • Benefits portal
  • 30% dining discount of all managed houses


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