Service Advisor
1 month ago
We are seeking a skilled Service Advisor to join our team at The Recruitment Solution. As a Service Advisor, you will play a crucial role in ensuring exceptional customer service and experience for our clients.
Key Responsibilities:- Meet and greet customers, providing a warm and welcoming experience
- Book in vehicles and manage the service process
- Raise and close job cards, ensuring accurate and timely completion
- Gain authorizations for work to be carried out, maintaining excellent communication with customers
- Liaise with the workshop team to ensure smooth workflow and efficient service delivery
- Arrange courtesy cars using the One Link system, providing a seamless experience for customers
- Cost, invoice, and hand over to customers, with opportunities for up-selling and enhancing the customer experience
- Main dealer experience, with a strong background in customer service and administration
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and the workshop team
- Kerridge experience, with an advantage for those with RTC and One Link experience
- Industry-leading package bonus scheme with uncapped earnings and an upsell bonus
- 33 days annual leave, plus an annual leave purchase and sale scheme
- Pension scheme and life assurance
- Vehicle purchase scheme
- Discounts on service, bodyshop, and parts
- One day per year to volunteer for a charity of your choice
- Childcare voucher scheme
- Cycle to work purchase scheme
- Discounted gym membership
- Access to Perks at Work discount website
We are committed to providing a supportive and inclusive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting Service Advisor opportunity.
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