Front Desk Representative

2 weeks ago


East Horsley, Surrey, United Kingdom De Vere Full time
Company Overview

At De Vere, we strive to create memorable guest experiences that exceed expectations. Our team of dedicated professionals is committed to delivering exceptional service and ensuring our guests feel welcome from the moment they arrive.

Salary

We offer a competitive hourly rate of £11.50, plus a range of benefits designed to support your growth and wellbeing.

Job Description

The Guest Experience Specialist will be the friendly face that greets our guests, providing exceptional customer service and handling guest requests efficiently. This role requires previous experience in the hospitality industry or a similar role, with effective communication skills and the ability to build strong relationships with colleagues and guests.

  • Punctuality and good personal presentation are essential for this role.
  • Proficiency in using IT software and familiarity with Opera would be advantageous, although training will be provided if needed.
Required Skills and Qualifications

This role requires:

  • Previous experience in the hospitality industry or a similar role.
  • Effective communication skills and the ability to build strong relationships with colleagues and guests.
  • Punctuality and good personal presentation.
  • Proficiency in using IT software and familiarity with Opera (advantageous).
Benefits

We offer a range of benefits, including:

  • A competitive hourly rate of £11.50.
  • Varied shift patterns and contracts available to suit your lifestyle.
  • Paid holiday allowance based on the hours you work.
  • Free meals on duty in our colleague dining facilities.
  • Complimentary use of the Leisure Club facilities.
  • Access to our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
  • Excellent career progression opportunities, including access to our Apprenticeship programmes and study support.
  • Our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
  • Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.

  • Front Desk Associate

    3 weeks ago


    East Horsley, Surrey, United Kingdom De Vere Full time

    Front Desk AssociateWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Associate at De Vere Horsley Estate.As a Front Desk Associate, you will be the first point of contact for our guests, providing exceptional customer service and creating memorable experiences from the moment they arrive.The ideal candidate...

  • Front Desk Ambassador

    3 weeks ago


    East Horsley, Surrey, United Kingdom De Vere Full time

    De Vere Horsley Estate: A Hub for Exceptional Guest ExperiencesWe are seeking a skilled and warm Front Desk Ambassador to join our dedicated team at De Vere Horsley Estate. This role offers a unique opportunity to deliver exceptional customer service, ensuring our guests feel welcome and valued throughout their stay.Salary: £11.50 per hourThe successful...


  • East Horsley, Surrey, United Kingdom De Vere Full time

    Key ResponsibilitiesAs a Front Desk Representative, you will be responsible for:Providing exceptional customer service to guests, responding promptly to their queries and requests.Maintaining a high level of product knowledge, advising guests on our services and amenities.Ensuring all interactions with guests are warm, genuine, and attentive to their...


  • East Molesey, Surrey, United Kingdom March Personnel Full time

    Job DescriptionWe are looking for a skilled and organized Administration and Customer Service Assistant to join our team at March Personnel.As a key member of our team, you will be responsible for delivering excellent customer service, handling daily pharmacy administrative tasks, and collaborating with clinics and healthcare professionals.Key Tasks:Respond...


  • North East, United Kingdom Accor Hotels Full time

    Company Overview21c Museum Hotels is a pioneering example of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel, and a chef-driven restaurant to create a unique and welcoming opportunity.Estimated Salary: $45,000 - $55,000 per year, based on location and experience.Job DescriptionThe Front Desk...


  • North East, United Kingdom IMAGINEEER LLC Full time

    Fitness Enthusiast Wanted!We're seeking a Front Desk Associate to join our team at IMAGINEEER LLC! As a fitness enthusiast with a passion for helping others, you'll provide exceptional customer service, manage front desk operations, and maintain a clean and organized facility. This is an exciting opportunity to work in a dynamic and innovative company that's...


  • North East, United Kingdom Accor Hotels Full time

    Job Summary:The Front Desk Coordinator plays a vital role in ensuring the smooth operation of the front desk and valet services. This position is responsible for handling internal and external guest issues, responding to inquiries, and providing excellent customer service.Key Responsibilities:Respond to guest inquiries and resolve issues in a professional...


  • East Midlands, United Kingdom Nottingham City General Practice Alliance Full time

    Job OverviewWe are seeking a highly motivated and organized Reception Administrator to join our team at Nottingham City General Practice Alliance. As a key member of our front desk team, you will play a vital role in ensuring the smooth operation of our practice.The successful candidate will have excellent communication and interpersonal skills, with the...


  • East Kilbride, South Lanarkshire, United Kingdom SHR Group | Primary Care Full time

    We are seeking a highly skilled and experienced Medical Receptionist to join our Primary Care team on a locum basis, with the potential for a permanent role in the upcoming year.Key Responsibilities:Welcoming patients and managing front desk operations with a high level of professionalismScheduling and adjusting appointments using our Vision software...

  • Front Office Manager

    2 weeks ago


    East London, London, United Kingdom Crowne Plaza London Docklands Full time

    JOIN USAt RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry...

  • Front Office Manager

    1 month ago


    City of London, South East, United Kingdom James Webber Recruitment Full time

    Front Office Manager Needed for a Hotel Company- City Areas Up To £30,000 +Bonuses + BenefitsConsidering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out.An exciting opportunity has arisen for an experienced Hotel Front Desk Manager to join a hotel company in the heart of the City. The client...


  • South East England, United Kingdom CBSbutler Holdings Limited Full time €90,000 - €130,000

    Financial Services Firm is hiring for a Quantitative Analyst with strong Front Office and Rates experience.You will ideally have hands-on experience of implementing Rate models that go into production for use by a Front Office trading desk for investment decisions, P&L and risk calculation. Rates experience, C++ and SABR / curve construction experience is...


  • City of London, South East, United Kingdom CBSbutler Holdings Limited Full time

    Financial Services Firm is hiring for a Quantitative Analyst with strong Front Office and Rates experience.You will ideally have hands-on experience of implementing Rate models that go into production for use by a Front Office trading desk for investment decisions, P&L and risk calculation. Rates experience, C++ and SABR / curve construction experience is...


  • North East, United Kingdom Accor Hotels Full time

    About the RoleWe are looking for a talented Front Desk Supervisor to join our team at 21c Museum Hotels. As a front office supervisor, you will play a critical role in ensuring that all guest interactions are positive and memorable.Key Responsibilities:Operates the PBX equipment by answering incoming calls within two (2) rings, assisting outgoing calls,...


  • East London, United Kingdom Bankside Hotel Full time

    We are currently looking for a passionate Hotel Host to join the team here at Bankside Hotel - Voted one of the 'Best Places to Work in Hospitality' 3 years in a row. Sitting consistently in the top tier of all the hotels in London on Trip Advisor, Bankside Hotel is a social hub for anyone, guest or local, with a passion for culture, art and food. If this...


  • East London, United Kingdom The Hoxton Hotels Full time

    We are looking for anAssistant Front Office Managerto join us at The Hoxton, Shoreditch.The Hoxton, Shoreditch our first hotel found its home in a former car park, and just like the neighbourhood, has evolved over the years into a fixture of the East London scene. Shoreditch has become one of the most happening areas of London, and were bang in the middle...

  • Night Manager

    2 weeks ago


    North East, East London, United Kingdom Hampton by Hilton Stockton on Tees Full time

    Who are we?Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. Were passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our people first approach to...

  • Night Manager

    4 weeks ago


    North East, United Kingdom Hampton by Hilton Stockton on Tees Full time

    Who are we?Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. Were passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our people first approach to...


  • East Ferry, United Kingdom Stonegate - Pub & Dining Full time

    Front of House Team Member - Lincolnshire Location- Farmhouse Front of House Team Member We want our Front of House Team Members to be great team players at Farmhouse!You don't need any experience to join as a Front of House Team Member as we will teach you the rest.We want you to be able to connect with the team and deliver a great experience to the guests...

  • Night Manager

    2 weeks ago


    North East, United Kingdom Hampton by Hilton Stockton on Tees Full time

    Who are we?Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. Were passionate about connecting great people to great experiences in exciting destinations, working with brands...


  • East Kilbride, United Kingdom RLK Technologies Limited Full time

    **RLK Technologies** RLK Technologies, a leading Scottish Technology Company at the forefront of AI Development and practical integrations, is seeking a dedicated and professional Receptionist to become part of our vibrant team. In this role, you will be the first point of contact for our company, providing support and assistance to our directors and team...

  • Parts Advisor

    4 days ago


    South East England, United Kingdom Transcomm Recruitment Full time €30,000

    A major commercial vehicle manufacturer is looking for a parts advisor, mainly in the back desk but to also cover the front desk/counter at times of short staffing. Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered. Experience in any Car, Light commercial or commercial vehicle environment, LCV,...

  • Night Concierge

    6 months ago


    East London, United Kingdom Dove & Hawk Full time

    **Night Concierge - Canary Wharf - £33,400 per annum** My client, an award winning build to rent firm in Canary Wharf, are currently seeking a Night Concierge to join their team in one of their luxury developments. You will be joining a forward thinking and collaborative Concierge team ensuring the smooth running and operations of the front desk and the...

  • Receptionist

    6 months ago


    East London, United Kingdom Page-Hired Full time

    **Receptionist - Central London** **A competitive salary in the range of £25,200 - £30,000 per year** You will excel in welcoming guests, and maintaining an organised front desk. This role is customer facing and fully office based. This is a well-established membership body based in Central London. **The role of Receptionist**: - Greet and welcome...