Front Desk Representative
2 weeks ago
At De Vere, we strive to create memorable guest experiences that exceed expectations. Our team of dedicated professionals is committed to delivering exceptional service and ensuring our guests feel welcome from the moment they arrive.
SalaryWe offer a competitive hourly rate of £11.50, plus a range of benefits designed to support your growth and wellbeing.
Job DescriptionThe Guest Experience Specialist will be the friendly face that greets our guests, providing exceptional customer service and handling guest requests efficiently. This role requires previous experience in the hospitality industry or a similar role, with effective communication skills and the ability to build strong relationships with colleagues and guests.
- Punctuality and good personal presentation are essential for this role.
- Proficiency in using IT software and familiarity with Opera would be advantageous, although training will be provided if needed.
This role requires:
- Previous experience in the hospitality industry or a similar role.
- Effective communication skills and the ability to build strong relationships with colleagues and guests.
- Punctuality and good personal presentation.
- Proficiency in using IT software and familiarity with Opera (advantageous).
We offer a range of benefits, including:
- A competitive hourly rate of £11.50.
- Varied shift patterns and contracts available to suit your lifestyle.
- Paid holiday allowance based on the hours you work.
- Free meals on duty in our colleague dining facilities.
- Complimentary use of the Leisure Club facilities.
- Access to our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
- Excellent career progression opportunities, including access to our Apprenticeship programmes and study support.
- Our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
- Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.
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