Hospitality Team Member

5 days ago


Reading, Reading, United Kingdom Social Pub And Kitchen - Stonegate Group Full time
About the Role

As a Front of House Team Member, you will be responsible for delivering exceptional customer service and creating a warm and welcoming atmosphere for all guests.

Main Responsibilities:

  1. Deliver Exceptional Customer Service: Prepare and serve high-quality food and drink to our guests, ensuring a prompt and efficient service experience.
  2. Foster Guest Relationships: Make recommendations to enhance guest experiences and build strong relationships with our regular customers.
  3. Maintain a Clean Environment: Maintain a clean and safe environment for both guests and colleagues, adhering to health and safety standards.

About Our Team:

The Crown is a vibrant pub that offers an extensive selection of local cask and craft ales, wines, and spirits. Our beer garden is a popular spot during the summer months, featuring a range of street food options.

Why Work for Us:

Our company values include providing excellent customer service, maintaining a clean and safe environment, and fostering strong relationships with our guests and colleagues.

Compensation and Benefits:

Our competitive compensation package includes an estimated salary of £20,000 - £22,000 per annum (dependent on experience), plus additional benefits including a Reward Card, Stonegate Xtra Rewards, and flexible working arrangements.



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