Senior Financial Planning Administrator
1 month ago
We are seeking a highly skilled and experienced Senior IFA Administrator to join our National Financial Planning practice in Henley-on-Thames.
Job Purpose
The successful candidate will provide exceptional administrative support to our Financial Planners, enabling them to deliver outstanding service to their clients.
Key Responsibilities
- Prepare client meeting materials, including letters of authority and client information, to support Financial Planners and Paraplanners.
- Prepare valuations and mailings to clients, ensuring accuracy and attention to detail.
- Assist in product research and information gathering to support Financial Planners in providing advice to clients.
- Obtain illustrations from Assureweb and product providers, ensuring compliance with regulatory requirements.
- Process new business applications, checking for compliance and chasing through to completion.
- Deal with existing business queries, providing timely and professional responses to clients.
- Produce client review packs for Financial Planners, ensuring all necessary information is included.
- Maintain client files on Intelliflo (IO), ensuring all relevant paperwork is present and compliant.
- Organize and maintain effective filing and communication systems in the office, including client database management on IO.
- Perform general office administration tasks, including opening and distributing post.
- Ensure all client interactions are conducted in a professional and courteous manner.
- Maintain all supporting documentation in accordance with company procedures.
- Meet all performance standards required by the firm.
- Ensure all mandatory annual Compliance and Anti-Money Laundering training is completed and up to date.
Requirements
- FPC qualification or equivalent.
- Education to at least A-level or equivalent standard.
- Maths and English GCSE or equivalent at Grade B or above.
- Significant experience working with a Financial Advisor or comparable.
- Understanding of providing advice to clients in a compliant manner, as detailed in the firm's compliance manual and procedures.
- Strong customer service skills.
- Good IT skills, including Microsoft Office.
- Knowledge of Intelliflo (IO) or similar client database system an advantage.
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