Technical Operations Specialist

2 days ago


Shrewsbury, Shropshire, United Kingdom Bethphage Full time
Job Description

We are seeking a highly skilled Technical Operations Specialist to join our team at Bethphage. As a key member of our support team, you will be responsible for delivering first-class service to our clients.

The successful candidate will have excellent communication skills and be able to work effectively in a hybrid environment.

The salary for this role is £30,210 per annum, which is competitive with industry standards.

Key Responsibilities
  • Provide exceptional customer service to clients via phone, email, and other communication channels.
  • Work collaboratively with the team to resolve technical issues and improve overall service delivery.
  • Develop and maintain strong relationships with clients to ensure their needs are met and exceeded.
Benefits
  • 26 days holiday plus bank holidays in your first year, increasing to 31 days after five years and then 36 days after ten-years service.
  • Comprehensive induction programme, which means you'll be fully supported throughout your onboarding process.
  • Competitive pay and high-quality training opportunities.


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