Credit Control Team Leader

6 days ago


Colchester, Essex, United Kingdom Informa Full time
Job Title: Credit Control Team Leader

At Informa, we're seeking a highly skilled and experienced Credit Control Team Leader to join our Global Support team. As a key member of our team, you will be responsible for leading a team of credit control professionals in collecting all monies owing to Informa within credit control policies and procedures.

Key Responsibilities:
  • Lead a team of credit control professionals in collecting all monies owing to Informa within credit control policies and procedures.
  • Develop and implement effective credit control strategies to minimize unallocated cash items and ensure collection targets are met.
  • Build and maintain close relationships with internal stakeholders, including sales teams and customers, to ensure effective communication and resolution of customer queries.
  • Manage complex disputes and escalate higher-level disputes to the Credit & Collections Manager.
  • Provide weekly reports to the business detailing current levels of debt and ensure timely submission of month-end reports.
Requirements:
  • Proven experience in credit control and collections, with a strong understanding of O2C processes and best practices.
  • Excellent leadership and communication skills, with the ability to motivate and guide a team.
  • Strong analytical and problem-solving skills, with the ability to work under pressure and meet deadlines.
  • Knowledge of acquisitions and disposals, with the ability to manage competing priorities and achieve targets.
  • Advanced skills in Excel, Word, and Outlook, with the ability to use relevant internal systems.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.
  • Access to training and development programs.

We're an equal opportunities employer and welcome applications from diverse candidates. If you're a motivated and experienced credit control professional looking for a new challenge, please submit your application.



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