Prisoner Custody Officer

1 month ago


Ipswich, Suffolk, United Kingdom Serco Full time
About the Role:

As a Prisoner Custody Officer at Serco, you will play a vital role in providing safe and secure escorting and custody services to detainees. Your primary focus will be on the physical and mental wellbeing of those in your care.

During court, you will be responsible for every aspect of their care, including accompanying defendants in court rooms and cells, searching property or people, ensuring food and drink is available, and completing paperwork and data entry for the day.

Our current PCO's come to us with different work and life experiences, but what matters most is that you are committed to making a difference in the lives of others. You will receive comprehensive training and support to help you excel in this role.

Key Responsibilities:
  • Accompany defendants in court rooms and cells
  • Search property or people
  • Ensure food and drink is available
  • Complete paperwork and data entry
What We Offer:
  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A supportive team and culture
  • Access to a range of discounts and exclusive deals
Our Assessment Process:

We use a comprehensive assessment process to ensure that we find the best candidates for the role. This includes an online assessment, a briefing call, a competency-based virtual interview, and a short role-play and written exercise.



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