Dorset HealthCare University NHS Foundation Trust Front Desk Assistant

3 days ago


Bournemouth, Bournemouth, United Kingdom NHS Full time
Job Description
At Dorset HealthCare University NHS Foundation Trust, we are committed to providing high-quality healthcare services to our patients and communities. We are seeking a highly motivated and organized receptionist to join our dedicated administration team at Kings Park Community Hospital.

About the Job
The successful candidate will work as part of a small team, supporting clinical staff and acting as the first point of contact between patients, relatives, and medical staff while maintaining confidentiality. This is a part-time post of 15 hours per week over Thursday and Friday, offering a competitive salary of £20,000 - £25,000 per annum (dependent on experience).

Key Responsibilities
- Provide accurate and timely information to patients, staff, carers, relatives, GPs, and the wider Emotional Health and Wellbeing Service.
- Assist in organizing and delivering a safe and efficient office system to support sound patient care, consistent with good clinical governance guidelines.
- Support clinicians with their work, including typing clinical letters and organizing appointments.

Requirements
- Educated to GCSE level or equivalent experience
- Understanding of patient confidentiality
- Knowledge of NHS organization and protocols

Benefits
- Competitive salary of £20,000 - £25,000 per annum (dependent on experience)
- Opportunity to work in a dynamic and forward-looking organization committed to improving healthcare services
- Collaborative and supportive work environment

How to Apply
Please submit your application, including your CV and a covering letter outlining your relevant experience and qualifications.
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