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Beauty Counter Supervisor
2 months ago
**Job Title:** Skincare Counter Manager
**Job Type:** Permanent
**Location:** Whitehaven
**About Us:** Recruit North Ltd is a leading recruitment agency in Cumbria, specializing in permanent staff recruitment across multiple job sectors.
Job SummaryWe are seeking a highly motivated and experienced Skincare Counter Manager to join our team at Dixons Department Store in Whitehaven. As a Skincare Counter Manager, you will be responsible for promoting the Clarins brand, providing exceptional customer service, and achieving sales targets.
Key Responsibilities- **Promote the Clarins brand**: Develop and implement effective strategies to increase brand awareness and drive sales.
- **Customer consultations and makeovers**: Provide personalized skincare consultations and makeovers to customers, ensuring a high level of customer satisfaction.
- **Skincare treatments**: Offer a range of skincare treatments to customers, including skin analysis, product recommendations, and demonstrations.
- **Make-up colour matching**: Match customers with the perfect make-up shades, ensuring a high level of customer satisfaction.
- **Skincare advice**: Provide expert skincare advice to customers, including product recommendations and skin care routines.
- **Maximize sales opportunities**: Identify and capitalize on sales opportunities, ensuring that customers are aware of all available products and promotions.
- **Exceed sales targets**: Meet and exceed sales targets, ensuring that the counter is consistently meeting or exceeding sales expectations.
- **Maintain and manage effective stock control**: Ensure that stock levels are maintained at optimal levels, minimizing waste and maximizing sales.
- **Order new stock**: Order new stock as required, ensuring that the counter is always fully stocked and ready for customers.
- **Merchandising**: Maintain a high level of merchandising, ensuring that the counter is always visually appealing and attractive to customers.
- **Create customer loyalty**: Develop and implement strategies to create customer loyalty, ensuring that customers return to the counter time and time again.
- **Lead promotional activity**: Develop and implement promotional activity, including product demonstrations, in-store events, and social media promotions.
- **Counter administration/paperwork**: Maintain accurate records and paperwork, ensuring that the counter is always compliant with company policies and procedures.
- **General housekeeping**: Maintain a high level of housekeeping, ensuring that the counter is always clean and tidy.
- **Interest in retailing and sales**: Have a genuine interest in retailing and sales, with a passion for delivering exceptional customer service.
- **Confidence in demonstrating skincare, colour, and fragrance products**: Be confident in demonstrating skincare, colour, and fragrance products, with a strong understanding of product benefits and features.
- **Excellent selling skills**: Possess excellent selling skills, with the ability to identify and capitalize on sales opportunities.
- **Exceptional customer service skills**: Provide exceptional customer service, ensuring that customers are always satisfied with their experience.
- **Good numeracy and accuracy skills**: Possess good numeracy and accuracy skills, with the ability to maintain accurate records and paperwork.
- **Comfortable working to targets**: Be comfortable working to targets, with a strong desire to meet and exceed sales expectations.
- **Takes pride in work**: Take pride in work, with a strong attention to detail and a commitment to delivering exceptional results.
- **Eye for detail**: Possess an eye for detail, with the ability to maintain a high level of housekeeping and merchandising.
- **Confident and articulate communicator**: Be a confident and articulate communicator, with the ability to effectively communicate with customers, colleagues, and management.
- **Customer-focused and results-oriented**: Be customer-focused and results-oriented, with a strong desire to deliver exceptional results and exceed customer expectations.
- **Starting salary of £11.50 per hour plus commission**: Earn a competitive starting salary of £11.50 per hour, plus commission on sales.
- **35 hours per week**: Work a standard 35 hours per week, with a 5-day week including Saturdays.
- **2 days off per week**: Enjoy 2 days off per week, including Sundays and one weekday.
- **Permanent staff position**: Enjoy the security of a permanent staff position, with opportunities for career progression and development.
- **28 days holiday per year**: Enjoy 28 days holiday per year, plus statutory holidays and bank holidays.
- **Statutory pension scheme**: Participate in a statutory pension scheme, with employer contributions and tax relief.
- **Ongoing product training**: Receive ongoing product training and development, ensuring that you are always up-to-date with the latest products and trends.
- **Staff discounts**: Enjoy staff discounts on products and services, with opportunities to save money and enhance your lifestyle.
- **Free car parking**: Enjoy free car parking, with convenient access to the store and surrounding area.
- **Lovely working environment**: Work in a lovely working environment, with a supportive team and a commitment to delivering exceptional results.
- **Monthly pay**: Receive monthly pay, with a competitive salary and benefits package.
