Front of House Ambassador

4 days ago


Brierley Hill, Dudley, United Kingdom Lounges Full time
About Lounges

Lounges is one of the most successful restaurant groups in the UK, offering a unique and exceptional dining experience.

Salary: £24,000 - £28,000 per annum

This salary reflects our commitment to providing competitive compensation for our team members. With tips shared equally across the team and paid breaks, your take-home pay will be significantly higher than this estimated figure.

Job Description:

We're seeking a charismatic and customer-focused individual to join our Front of House team as a Team Member. As a natural people person, you'll excel at making our customers feel welcome and comfortable in our establishments.

You'll work closely with management and the entire team to deliver excellent service, adapting your style and approach to suit each customer's needs. Whether it's a quiet coffee or a lively celebration, you'll bring energy and enthusiasm to every interaction.

Key Responsibilities:
  • Deliver exceptional customer service, ensuring every guest leaves happy
  • Work collaboratively with the team to achieve sales targets and improve customer satisfaction
  • Participate in ongoing training and development to enhance your skills and knowledge
Benefits:
  • 50% discount on food in all Lounge brands from day one
  • Tips shared equally across the team, based on hours worked
  • Paid breaks and staff meals provided
  • Emotional and practical support via the Licenced Trade Charity
  • Power over your pay with Wagestream
  • Company pension scheme and long service awards
About You:

We're looking for someone with bags of energy, a passion for hospitality, and excellent communication skills. If you're a self-motivator who thrives in fast-paced environments, we'd love to hear from you.

Please note that while we strive to provide a supportive and inclusive workplace, not every aspect of our business may be suitable for everyone. If you have any concerns, please discuss them with us during the recruitment process.



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