Industrial Performance Supervisor
4 weeks ago
Job Summary
The Distribution Center Operations Manager is responsible for overseeing daily DC operations, including scheduling, hiring, and training of DC Associates. This role prioritizes daily workflow to ensure customer requirements are met.
Key Responsibilities
Plans and schedules DC personnel to ensure proper staffing for receiving, order filling, or shipping products in a productive, safe, and cost-efficient manner.
Conducts daily start-up meetings, organizes daily assignments/workload to associates, and assigns duties accordingly. Establishes or adjusts work assignments to meet daily production schedules.
Trains associates in standard operating procedures (SOP's) and implements their accurate execution, verifying the accuracy and completeness of all records/documentation activities within the work group.
Ensures timely receipt, order filling, and shipping of products to stores to maximize customer service.
Maintains time and attendance, productivity, and quality records daily, preparing and generating daily productivity reports (TPR) for management and monitoring key performance indicators (KPI's).
Participates in the selection of operation associates, implements departmental training and job rotation activities, initiates plans to motivate associates, administers performance management (coaching and accountability), and provides development and training in all functional areas.
Fosters a positive, inclusive work environment through effective communication and interpretation of company policies, coaching and counseling, responding to general inquiries, analyzing and resolving work problems in a timely manner, and in accordance with company policies.
Requirements
The ideal candidate must have the following qualifications:
• Age – 18 or older
Location
Canada
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