Senior Infrastructure Expert

4 weeks ago


York, York City, United Kingdom Henderson Scott Careers Full time

Infrastructure Delivery Lead - Yorkshire (Hybrid Role) - £55K

Henderson Scott Careers is seeking a highly skilled Infrastructure Delivery Lead to join our busy Infrastructure Team. This is an exciting opportunity to work on a range of infrastructure & security disciplines, delivering Business-as-Usual support to all of our IT Infrastructure.

The Infrastructure team supports across the business, providing customer service to our practices, who employ more than 8500 colleagues. Your main responsibility will be to own escalations as the subject matter expert for BAU tickets escalated from 1st/2nd line teams.

Key Responsibilities:

  • Resolving complex tickets across all hardware & software platforms at a 3rd line level.
  • Manage & maintain the various tool sets and solutions around security / mail hygiene / backups.
  • Manage 3rd party vendors to drive fault resolution and change on software/hardware issues.
  • Provide Infrastructure Support to the project team.
  • Proactive monitoring & maintenance of infrastructure estate.

Requirements:

  • MSP/IT Services experience.
  • Public cloud - Microsoft Azure.
  • O365, Teams, Exchange online, PowerShell experience.
  • VMware and Hyper-V knowledge.
  • WAN, SDWAN, MPLS, FTTp/c, Routers, Switches and Firewalls.
  • Detailed understanding of TCP-IP, IP routing protocols (BGP and OSPF).
  • Detailed & working knowledge of Microsoft Server operating systems, Active Directory and components, including ...


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