Program Director

2 months ago


Brynmawr, Blaenau Gwent, United Kingdom Bryn Mawr College Full time
Job Summary

We are seeking a highly skilled and experienced Program Director to oversee the daily operations of our Day Shelter. The successful candidate will be responsible for ensuring the effectiveness and efficiency of all programs and services, while maintaining a safe and respectful environment for our clients.

Key Responsibilities
  • Provide leadership and oversight to a team of Case Managers and support staff
  • Develop and implement programs and services to meet the needs of our clients
  • Manage and coordinate client caseloads and daily client needs
  • Coordinate and approve work schedules and timesheets
  • Organize and prepare bi-weekly staff meetings
  • Provide client management and back-up support to Case Managers as needed
  • Operate programs within contract limitations and compile reports as required by funders
  • Approve normal operating and petty cash expenditures within the program budget
  • Participate in self-evaluation and program evaluation to better respond to client/community needs
  • Develop and maintain on-going working relationships with other community agencies
  • Work in coordination with the Director to provide leadership development and in-service training for staff and volunteers
  • Attend inter-agency meetings
  • Ensure that data is collected and input into appropriate systems
  • Support property management in the areas of health and safety
  • Identify systemic problems in program and administrative domains, guiding staff toward developing a plan of action that addresses the problem and documents the solution in the form of program policy
Requirements
  • Bachelor's degree with a minimum of 2 years managerial experience or an equivalent combination of education and experience, preferably in a non-profit agency that serves homeless individuals
  • Knowledge of working with people experiencing homelessness, addiction, and mental illness
  • Developed skills in crisis intervention
  • Proficient using all Microsoft Office programs
  • Experience with program management and staff supervision
  • Experience with non-profit, community-based agencies
  • Good working knowledge of social service agencies, including the government help system
  • Ability to be self-motivated and work as part of a team
Work Environment
  • May necessitate working in busy and loud environments depending on position
  • May need to bend, stoop, twist, and sit throughout the day
  • Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs

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