Technical Support Engineer

3 weeks ago


Wellingborough, Northamptonshire, United Kingdom Probe Technical Recruitment Full time
Job Overview

We are seeking a skilled Technical Support Engineer to join our team at Probe Technical Recruitment. As a key member of our organization, you will play a vital role in providing technical support and service work expertise to our clients.

Responsibilities
  • Co-ordinate all activities within the Service / CCF department such as primary investigations, and corrective action
  • Processing customer enquiries for mechanical, electrical, documentation and testing requirements according to agreed procedures.
  • The requirement of quick response times to customer complaint enquiries is essential to sales companies and end customers, therefore the role is measured against agreed KPIs.
  • Ensure primary inspections are completed in accordance with department service level agreements and that technical clarity is assured.
Required Skills and Qualifications

To succeed in this role, you will need to possess excellent technical skills, including electro/mechanical fault-finding and service work experience. A minimum of HNC in Mechanical or Electronics is also required.

Benefits
  • Competitive salary of £46,000 + bonus
  • A comprehensive company pension scheme
  • Enhanced annual leave of 24 + 8 days holiday increasing with length of service to 26
  • 4x death in service benefit
  • Private medical insurance after 12 months
About Us

Probe Technical Recruitment has been providing maintenance, reliability, and service engineering recruitment support since 1994. We pride ourselves on delivering high-quality solutions to our clients, and we are committed to helping you secure the best possible future for yourself.



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