Career Transition Specialist

6 days ago


Bradford, Bradford, United Kingdom Maximus Full time

Unlock Your Potential

At Maximus, we're dedicated to empowering individuals to transform their lives through meaningful employment. As a Career Transition Specialist, you'll play a vital role in helping customers overcome barriers to employment and achieve sustainable success.

About the Role

This is a challenging yet rewarding opportunity to make a real difference in people's lives. You'll be working directly with a caseload of customers, providing tailored support and guidance to help them develop the skills and confidence needed to secure employment.

Key Responsibilities

  1. Manage a caseload of customers using various coaching strategies, ensuring they're prepared for interviews and job searching.
  2. Undertake in-depth assessments using a suite of tools to understand customer circumstances, preferences, and barriers to progression.
  3. Co-produce personalized SMART action plans with sequenced interventions and development opportunities.
  4. Collaborate with local specialist services to address specific issues, such as substance misuse, anger management, debt advice, health, and vocational training.
  5. Identify employer recruitment needs and undertake tailored pre-screens and group assessments.
  6. Co-produce effective in-work support plans with participants and employers.
  7. Participate in continuous improvement activities to ensure excellent customer service.
  8. Maintain compliance with company policies, including personal data security, safeguarding, and health & safety.

Requirements

  • Customer-focused approach with a strong commitment to customer care.
  • Able to work in a fast-paced, target-driven environment.
  • Prior experience delivering services to meet contractual and quality standards.
  • Fully IT literate in Microsoft Office 365 products and modern digital technologies.
  • Strong communication and creative problem-solving skills.
  • Able to plan and organize workload to meet targets and deadlines.

What We Offer

In addition to making a real difference in people's lives, you'll also enjoy a competitive salary range of £26,000 - £32,600 (dependent on location) and the opportunity to work with a global organization that values its employees.

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