Career Transition Specialist
6 days ago
Unlock Your Potential
At Maximus, we're dedicated to empowering individuals to transform their lives through meaningful employment. As a Career Transition Specialist, you'll play a vital role in helping customers overcome barriers to employment and achieve sustainable success.
About the Role
This is a challenging yet rewarding opportunity to make a real difference in people's lives. You'll be working directly with a caseload of customers, providing tailored support and guidance to help them develop the skills and confidence needed to secure employment.
Key Responsibilities
- Manage a caseload of customers using various coaching strategies, ensuring they're prepared for interviews and job searching.
- Undertake in-depth assessments using a suite of tools to understand customer circumstances, preferences, and barriers to progression.
- Co-produce personalized SMART action plans with sequenced interventions and development opportunities.
- Collaborate with local specialist services to address specific issues, such as substance misuse, anger management, debt advice, health, and vocational training.
- Identify employer recruitment needs and undertake tailored pre-screens and group assessments.
- Co-produce effective in-work support plans with participants and employers.
- Participate in continuous improvement activities to ensure excellent customer service.
- Maintain compliance with company policies, including personal data security, safeguarding, and health & safety.
Requirements
- Customer-focused approach with a strong commitment to customer care.
- Able to work in a fast-paced, target-driven environment.
- Prior experience delivering services to meet contractual and quality standards.
- Fully IT literate in Microsoft Office 365 products and modern digital technologies.
- Strong communication and creative problem-solving skills.
- Able to plan and organize workload to meet targets and deadlines.
What We Offer
In addition to making a real difference in people's lives, you'll also enjoy a competitive salary range of £26,000 - £32,600 (dependent on location) and the opportunity to work with a global organization that values its employees.
Join Our Team
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