Food and Beverage Service Expert

3 weeks ago

Leicester, Leicester, United Kingdom Grosvenor Casinos Full time
Food & Beverage Host - Leicester

Company Overview

Grosvenor Casinos is a leading casino group in the UK, committed to providing a safe and welcoming environment for customers and colleagues alike. Our venues are community hubs where people can relax, socialise, and enjoy a range of games, entertainment, and food and drinks.


We're committed to customer excellence and ensuring that our customers and colleagues are at the heart of everything we do. Our team is passionate about delivering exceptional experiences and making a positive impact on our customers' lives.



Job Role

As a Food & Beverage Host, you'll be the face of our Leicester venue, responsible for creating a warm and inviting atmosphere for our customers. You'll gain the knowledge and skills to present our menus confidently and effectively, providing a first-class customer service experience.



Key Responsibilities

  • Provide exceptional customer service, ensuring that customers feel welcome and valued
  • Present menus confidently and effectively, answering customer questions and making recommendations
  • Work collaboratively with the team to ensure seamless service delivery
  • Contribute to the development of a positive and inclusive team culture


What We Offer

We offer a competitive salary, a fantastic rewards package, and opportunities for learning and development. You'll have the chance to work with a talented team, make a meaningful impact on our business, and enjoy a range of benefits and perks.


At Grosvenor Casinos, we're committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.

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