Retail Operations Manager

2 weeks ago


Londonderry, United Kingdom Frasers Group Full time

Welcome to Frasers Group, a world where passion and ambition drive our success. Our team members are dedicated to delivering exceptional customer experiences, and we're looking for a Retail Supervisor to join our team in Derry.

Your Role:

  • Maximise sales and identify opportunities to improve performance
  • Manage and motivate the team to meet sales targets
  • Be a strong presence on the shop floor to drive sales
  • Deliver exceptional customer service at all times
  • Ensure team members have the tools and knowledge to deliver business objectives
  • Manage seasonal stock presentation and merchandising
  • Maintain awareness of current and market trends, and monitor local competitors
  • Drive and deliver KPIs
  • Carry out additional duties as necessary

Your Profile:

  • Previous retail experience in the premium sector is preferred
  • You will be an exceptional people manager with strong leadership and motivational skills
  • Excellent communication, planning, and organisational skills
  • Excellent analytical skills to interpret financial and sales data
  • A high level of brand awareness and product knowledge
  • Awareness of the local area
  • Personal qualities
  • High personal energy to drive projects to completion
  • Confident and assertive
  • Positive and enthusiastic with a can-do attitude
  • Passion for fashion retail
  • Professional manner
  • Trend aware, fashion conscious, and well-presented at all times

The Rewards:

  • Base salary £28,256 per annum
  • Weekly/Monthly & Quarterly Commercial Bonuses
  • Company pension scheme
  • 10% group discount for Health Insurance policy
  • Fearless1000 Incentive Scheme
  • Development Courses with National Qualifications
  • 40% Uniform discount
  • Cycle to work scheme


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