Engineering and Technical Expert

3 weeks ago


Telford, Telford and Wrekin, United Kingdom Prince Personnel Limited Full time £35,000 - £38,000

We are seeking a highly skilled Engineering and Technical Expert to join our team in Telford. This newly created position reflects the company's continued investment in strengthening its Engineering and Technical department.

The successful candidate will be responsible for supporting the development and growth of products within the business, including technical documentation, product presentations, and customer visits.

This is a unique opportunity for someone with existing experience in technical standards to join a thriving business where you will be given the opportunity to also be a gate point for technical queries and keep all technical documentation compliant with relevant standards and certifications.

Key Responsibilities:

  • Serve as the primary contact for technical queries, delivering prompt and accurate responses.
  • Triage and prioritize incoming inquiries based on urgency and complexity.
  • Work closely with Sales, Engineering, and Quality Assurance teams to resolve technical issues.
  • Assist with product presentations, demonstrations, and customer visits by providing technical expertise.
  • Stay current on industry trends and developments to enhance product knowledge.
  • Contribute to the creation of technical training materials for both internal teams and customers.
  • Provide feedback and insights to support product development and improvement.
  • Offer product advice and deliver training materials for new or updated products and services.

Requirements:

  • Experience and proficiency in maintaining technical documentation.
  • Strong problem-solving and analytical skills.
  • Confident communication skills.
  • Familiarity with regulatory requirements and standards.
  • Engineering biased qualification such as HNC / HND / BTEC / BEng would be advantageous but time-served engineering experience will also be considered.

About the Role:

This role offers a competitive salary of £35,000 - £38,000 per annum depending on experience, plus benefits including 25 days annual leave + Stats (Pro-rata), Annual Company Bonus, Hybrid and Flexi working after probation/training, Pension Scheme, and Healthcare Cash Plan.



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