Resilience CCTV/Fire Control Specialist

2 weeks ago

Broughton, United Kingdom Securitas Security Services Full time
About the Role

We are seeking a skilled professional to join our team as a CCTV/Fire Control Operator in a dynamic environment.

This role involves managing emergency calls and incidents, responding professionally and swiftly to alert Incident Responders across sites.

Key responsibilities include:

  • Emergency Call Handling: Expertly manage medical emergency calls and incidents, responding professionally and swiftly to alert Incident Responders across sites.
  • Fire Alarm System Management: Handle fire alarm notifications and mobilise the on-site Fire and Rescue Service efficiently.
  • Aerodrome Emergencies: Notify and mobilise resources for aerodrome emergencies.
  • Agency Coordination: Mobilise County Fire and Rescue Service and other agencies as needed or per SOPs.
  • Out-of-Hours Emergency Calls: Handle emergency calls for customers and other business areas during out-of-hours.
  • CCTV Vigilance: Perform regular camera checks with a focus on accuracy and vigilance. Report any camera faults promptly.
  • Incident Investigation: Conduct thorough investigations for on-site incidents using CCTV and access control software. Ensure quality and timely presentation of information.
  • Training and Flexibility: Be open to undertaking new training across SOC functions to meet customer and workload demands.
  • Ad Hoc Duties: Carry out additional tasks as requested by your Supervisor/Manager.

Essential skills include:

  • Right to work in the UK, 5 year checkable history and pass a high level of security clearance
  • SIA frontline licence and CCTV licence
  • Full UK Driving Licence
  • Basic first aid certification
  • 1 - 2 years experience of working in a Security Operational Centre role
  • Advanced computer skills
  • Ability to be an effective team member and able to multi-task
  • Considerable knowledge of security operations and procedures
  • Ability to write routine correspondence, including logs and reports
  • Excellent organisational, customer service and communication skills
  • Handle projects responsibly and have a flexible approach
About Company

At Securitas, we are committed to ethics, sustainability, and compliance, and our core values – Integrity, Vigilance and Helpfulness – guide our actions.

We believe in celebrating our differences and creating a supportive environment where all voices are heard.

Our colleagues are empowered to think big, fail fast and push the boundaries of innovation.

We are always looking to grow and have been accredited as a Top Employer 5 years in a row.

DE&I

Securitas is an all-inclusive employer, and we encourage individuality within our company.

We believe that diversity and inclusion are not just buzzwords, but integral parts of our business strategy.

We have a number of initiatives to achieve this, including employee networks, the Race at Work Charter, and the Neurodiversity Top Employer Certification.

We celebrate our differences throughout the year by recognising significant dates such as BSL Week, International Women's Day, PRIDE, Black History Month and many more.

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