Customer Service Representative
3 weeks ago
About the Role
We are seeking a skilled and enthusiastic Customer Service Representative to join our Tesco team. As a key member of our store support team, you will play a vital role in delivering exceptional customer service and ensuring a positive shopping experience for our customers.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
- Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring that all areas are well-stocked and visually appealing.
- Support the management team in achieving sales targets and implementing store initiatives.
- Develop and maintain strong relationships with customers, colleagues, and suppliers to drive business growth and improve customer satisfaction.
What We Offer
- A competitive hourly rate, with opportunities for pay increases and bonuses.
- A comprehensive training program to develop your skills and knowledge.
- A supportive and inclusive work environment, with opportunities for career progression and professional development.
- A range of benefits, including discounts on Tesco products, free wellbeing services, and access to our colleague networks.
Requirements
- Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and suppliers.
- A strong customer service focus, with a passion for delivering exceptional customer experiences.
- Ability to work flexibly, including evenings and weekends, to meet the needs of our customers and business.
- Basic computer skills and familiarity with retail systems.
Why Join Us?
Tesco is a leading retailer with a strong commitment to customer satisfaction and community involvement. As a member of our team, you will have the opportunity to work with a diverse range of colleagues, develop your skills and knowledge, and contribute to the success of our business.
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