Customer Service Representative

3 weeks ago


Bournemouth, Bournemouth, United Kingdom Tesco Full time

About the Role

We are seeking a skilled and enthusiastic Customer Service Representative to join our Tesco team. As a key member of our store support team, you will play a vital role in delivering exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring that all areas are well-stocked and visually appealing.
  • Support the management team in achieving sales targets and implementing store initiatives.
  • Develop and maintain strong relationships with customers, colleagues, and suppliers to drive business growth and improve customer satisfaction.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases and bonuses.
  • A comprehensive training program to develop your skills and knowledge.
  • A supportive and inclusive work environment, with opportunities for career progression and professional development.
  • A range of benefits, including discounts on Tesco products, free wellbeing services, and access to our colleague networks.

Requirements

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and suppliers.
  • A strong customer service focus, with a passion for delivering exceptional customer experiences.
  • Ability to work flexibly, including evenings and weekends, to meet the needs of our customers and business.
  • Basic computer skills and familiarity with retail systems.

Why Join Us?

Tesco is a leading retailer with a strong commitment to customer satisfaction and community involvement. As a member of our team, you will have the opportunity to work with a diverse range of colleagues, develop your skills and knowledge, and contribute to the success of our business.



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