Global Technology Business Systems Analyst
3 weeks ago
Citigroup Inc., a leading global bank, has a workforce that represents its diverse clients from various backgrounds and origins. The company fosters an environment where the best people want to work, valuing respect for others, promoting individuals based on merit, and ensuring opportunities for personal development are widely available.
The Tech Business Analyst is a crucial role in driving efficient and scalable solutions across the bank. This intermediate-level position liaises between business users and technologists to exchange information in a concise and logical manner, working with the Technology team to drive continuous development of strategic data applications within the Information Services Group (ISG).
In this role, you will work on a best-in-class system acting as the strategic source for high-quality Securities Reference Data across the enterprise. You will enhance the system's capabilities and data in line with business and regulatory requirements, interacting with stakeholders from across the bank to deliver value for clients.
Our partners include teams across the full trade lifecycle, ensuring a wide-ranging variety of projects. This will challenge you, but an excellent support structure and multiple training opportunities will help you meet and outpace this challenge.
You will utilize knowledge of software development lifecycle procedures and concepts, basic knowledge of technical areas, and script tools to identify and define necessary system enhancements, including code analysis.
Analyze business client needs, derive test cases, understand and document use cases. Resolve problems by translating business requirements, identifying trends, and defining scope to inform technical solutions.
Large sets of product reference data across Equities, Fixed Income, Derivatives, and Structured Finance securities from various sources require analysis. Define and design enhancements to the system, business processes, and process automation using best practices and industry standards.
Consult with users and clients to troubleshoot complex system issues/problems through in-depth evaluation of business processes and systems. Identify and communicate risks and impacts, considering business implications of technology application in the current business environment.
Foster communication between business leaders and IT stakeholders, facilitating the exchange of ideas/information in a concise and logical manner. Provide reports, metrics, and presentations to inform business users.
Test systems to ensure projects meet requirements and identify system problems. Appropriately assess risk when making business decisions, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets.
We offer a competitive base salary, annually reviewed, which we estimate at $120,000 per year, plus benefits including:
- 27 days annual leave (plus bank holidays)
- A discretionary annual performance-related bonus
- Private Medical Care & Life Insurance
- Employee Assistance Program
- Pension Plan
- Paid Parental Leave
- Special discounts for employees, family, and friends
This role requires knowledge of financial markets, data analysis with database knowledge, SQL skills, Microsoft Office skills, particularly Excel, and familiarity with the Software Development Lifecycle and applicable business systems and industry standards.
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