Technical Product Manager

4 days ago


Welwyn Garden City, Hertfordshire, United Kingdom PayPoint Group Full time
Technical Product Manager

The PayPoint Group is seeking an experienced Technical Product Manager to join its Terminal Platform team. In this role, you will be responsible for analyzing application data and insights from retailer feedback to understand product performance. This will involve working closely with the Application Support and Engineering functions to identify opportunities for improvement and support the Product Owner in understanding problems, issues, and trends that inform product knowledgebase articles or user stories for engineering teams.

Key responsibilities include chairing service reviews with internal and external stakeholders, presenting MI reports and KPIs on product performance, and identifying opportunities for product improvement. To be successful in this role, you will require a passion for technology and product management, 3+ years' experience as a Technical Analyst or Product Analyst, and proficiency in querying data through ticketing systems like Jira or ServiceNow. A degree in a related field such as computer science or business would also be advantageous.

Salary: £60,000 - £75,000 per annum. Benefits include a holiday purchase scheme, on-site gym, corporate rate gym membership, online benefits portal offering discounts on shopping and holidays, contributory company pension scheme, progression and development opportunities, private medical insurance, and life assurance.

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