IT Infrastructure Manager
4 weeks ago
Eden Scott is seeking an experienced IT Infrastructure Manager to lead our global IT environment. This is a pivotal role that requires collaboration across Storage, Network, and Platform teams to ensure seamless, secure, and efficient infrastructure operations.
The successful candidate will work closely with their IT Infrastructure Manager counterpart based overseas, managing the UK-based team and supporting global initiatives. They will be responsible for operational excellence by overseeing daily activities, prioritising business-as-usual (BAU) work, driving projects, and maintaining infrastructure performance at its peak.
Key Responsibilities:
- Lead and manage the UK team, ensuring high service standards across time zones
- Support global infrastructure maintenance and upgrades
- Collaborate with senior management to align IT infrastructure with business goals
- Drive continuous improvement in service delivery and operational efficiency
- Foster a culture of cooperation across global teams
- Ensure full compliance with regulatory requirements and internal policies
Requirements:
- Proven leadership experience in managing Infrastructure and technical teams
- Strong communication skills, with the ability to engage with stakeholders at all levels
- Expertise in managing escalations, defining KPIs/SLAs, and ensuring they are met
- Experience in Agile project management methodologies (AgilePM, Scrum, etc.)
- A track record of fostering collaboration, innovation, and a process-driven culture
- Knowledge of IT trends, suppliers, and products
This role will offer a market-competitive salary and a comprehensive benefits package. The successful candidate will be based in Glasgow city centre and will work in a hybrid environment.
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