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Senior Operations Manager

1 month ago

Warrington, Warrington, United Kingdom IN n OUT Autocentres Full time
Unlock Your Potential in a Thriving Automotive Service Environment

With a strong focus on customer satisfaction and exceptional service, IN n OUT Autocentres is seeking an experienced Senior Operations Manager to lead our quick-fit operations. As a key member of our management team, you will drive business performance, maximize productivity, and coach and motivate the centre team to deliver outstanding results.

As a successful Assistant Manager, you will have previous hands-on experience and a proven track record of driving profitability and delivering exceptional customer service. You will be responsible for dividing your time between the workshop, working alongside the team, and assisting the Centre Manager with daily sales and customer service.

We are committed to providing quality, value, convenience, and exceptional levels of customer care. Your customer relations skills will be a vital component of our offering, ensuring that we always delight our customers while building long-term relationships based on trust and integrity.

About this Opportunity:

  • $45,000 - £55,000 per annum (dependent on experience)

In return for your expertise, we offer a fast-paced and varied working environment with training, development, and CPD opportunities to succeed and build your career with us.

Our benefits package includes:

  • Company pension scheme
  • Cycle to work scheme
  • Employee discount
  • Free parking
  • Life insurance
  • On-site parking
  • Referral programme

We use manufacturer-approved parts that match or exceed original specifications, ensuring your vehicle receives the best possible treatment. Our technicians are trained to the highest standards and are passionate about delivering exceptional service.

At IN n OUT Autocentres, we pride ourselves on being a Which? Trusted Trader, committed to transparency, honesty, and customer satisfaction. We provide a comfortable waiting lounge with high-speed Wi-Fi, free beverages, and child's play area, making your experience with us as enjoyable as possible.

To succeed in this role, you will need:

  • A full driving licence