IT Security Manager

2 weeks ago


Manchester, United Kingdom NCC Group Full time

**Job Title:** IT Security Manager

**Location:** Manchester

We are seeking an experienced IT Security Manager to lead our team in delivering exceptional customer experiences. As a seasoned Senior Technical Account Manager, you will be responsible for managing and delivering client security programs, as well as playing a vital part in the development of the team and its services.

The ideal candidate will have expertise in Vulnerability Exposure Management/ASM technology and services, strong leadership abilities, and a passion for delivering high-quality services to our clients.

Key Responsibilities:

  1. Lead at least one service line within the department; develop the service inline with market trends, drive and report on revenue, and ensure a customer-centric delivery model.
  2. Run and manually verify complex network and application vulnerability scans.
  3. Write and deliver client reports.
  4. Analyze external and internal attack surface outputs to identify and communicate risk.
  5. Work directly with customers and sales teams to deliver high-quality reports, clearly communicating true prioritization for remediation.
  6. Act as a subject matter expert across a range of services.
  7. Act as the customer advocate within the Attack Surface Management Team.
  8. Assist operational teams in fixing issues that arise during service operation.
  9. Identify and implement technical enhancements to services that drive value for customers.
  10. Act as the SME to customers to improve service quality and maintain a roadmap for those customers.
  11. Assist with the onboarding of new customers, building an understanding of their business risks.
  12. Lead and mentor a team of Technical Account Managers, providing guidance and support in delivering exceptional service to our clients.
  13. Set performance goals, conduct regular performance evaluations, and provide coaching and professional development opportunities.
  14. Work with the Head of Attack Surface Management and product teams as a SME to ensure success.

Requirements:

  • Excellent understanding of basic cyber security principles.
  • Excellent understanding and experience of Linux and Windows operating systems.
  • Excellent understanding and exposure to network and web application security.
  • Strong experience using network and application scanning tools and utilities.
  • Excellent understanding of how vulnerabilities can be linked and the impact on risk.
  • Experience with ITSMs such as Service Now.

Salary Range: £60,000 - £80,000 per annum, depending on experience.



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