IT Security Manager
2 weeks ago
**Job Title:** IT Security Manager
**Location:** Manchester
We are seeking an experienced IT Security Manager to lead our team in delivering exceptional customer experiences. As a seasoned Senior Technical Account Manager, you will be responsible for managing and delivering client security programs, as well as playing a vital part in the development of the team and its services.
The ideal candidate will have expertise in Vulnerability Exposure Management/ASM technology and services, strong leadership abilities, and a passion for delivering high-quality services to our clients.
Key Responsibilities:
- Lead at least one service line within the department; develop the service inline with market trends, drive and report on revenue, and ensure a customer-centric delivery model.
- Run and manually verify complex network and application vulnerability scans.
- Write and deliver client reports.
- Analyze external and internal attack surface outputs to identify and communicate risk.
- Work directly with customers and sales teams to deliver high-quality reports, clearly communicating true prioritization for remediation.
- Act as a subject matter expert across a range of services.
- Act as the customer advocate within the Attack Surface Management Team.
- Assist operational teams in fixing issues that arise during service operation.
- Identify and implement technical enhancements to services that drive value for customers.
- Act as the SME to customers to improve service quality and maintain a roadmap for those customers.
- Assist with the onboarding of new customers, building an understanding of their business risks.
- Lead and mentor a team of Technical Account Managers, providing guidance and support in delivering exceptional service to our clients.
- Set performance goals, conduct regular performance evaluations, and provide coaching and professional development opportunities.
- Work with the Head of Attack Surface Management and product teams as a SME to ensure success.
Requirements:
- Excellent understanding of basic cyber security principles.
- Excellent understanding and experience of Linux and Windows operating systems.
- Excellent understanding and exposure to network and web application security.
- Strong experience using network and application scanning tools and utilities.
- Excellent understanding of how vulnerabilities can be linked and the impact on risk.
- Experience with ITSMs such as Service Now.
Salary Range: £60,000 - £80,000 per annum, depending on experience.
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