Voice Infrastructure Specialist

2 days ago


London, Greater London, United Kingdom ZipRecruiter Full time

About the Role:

As a Voice Engineer at ZipRecruiter, you will be responsible for providing operational engineering support for both core and local network configurations, including next-generation networks. You will work closely with the team to resolve complex technical issues and contribute to the design of innovative network solutions.

Key Responsibilities:

  • Act as a primary customer interface for troubleshooting and resolving technical issues
  • Contribute to the design and configuration of network solutions
  • Support next-generation network configurations and operational needs
  • Collaborate with team members to ensure seamless project execution and SLA adherence

Required Skills:

  • Strong experience in voice configuration within VoIP (C20, Q21) and/or DMS100 environments
  • Knowledge of voice protocols, including SIP, IUP, and ISUP
  • Proven ability to troubleshoot and perform SIP analysis across complex networks
  • Team-oriented with excellent collaboration skills

Salary Range: $90,000 - $115,000 per year, based on national averages and dependent on location and experience.



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