Travel Consultant
4 days ago
Salary: £50 per hour
Working at Travelex Deutschland GmbH, you will be part of a dynamic team that provides excellent customer service and offers great travel money solutions. The role is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday.
- You will receive a monthly or weekly rota, allowing you to plan your work schedule in advance.
- A comprehensive voluntary benefits package, which includes discounted corporate rates to a wide range of insurances such as Private Medical, Dental and Critical Illness.
- Employee wellness programmes that offer guidance and tips on all aspects of wellbeing, including physical, mental and financial health.
- A wide range of employee discounts provided by Bravo Benefit.
- Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime.
- 25 days holiday (pro-rata) and bank holidays, plus the option to gain more days the longer you are a part of Travelex.
- Opportunity to earn a monthly bonus on top of base salary for hitting targets.
- Pension with a great Pension Provider – Scottish Widows.
Your key responsibilities will include:
- Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements.
- Tailoring their experience based on their destination.
- Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services.
- Delivering on key performance goals both procedural, operational and customer focused.
- Utilising your keen eye for detail to process daily online FX requests and deliveries.
- Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures.
- IT proficient – You'll be dealing with computers and in-house till systems and ordering systems throughout the day.
- Great Communicator - You'll find talking with people and building relationships comes naturally to you.
The recruitment process involves:
- An initial screening call with our Talent Acquisition Partners or Bureau Managers.
- An online interview with one of our Talent Acquisition Partners.
- A face-to-face meeting with the Bureau Manager at the bureau where you will meet with the team and see what the working environment looks like.
- If successful, we'll reach out and offer the opportunity to join Travelex as our newest employee.
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