Maintenance Manager

4 weeks ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Dakota Newcastle Full time

About Dakota Newcastle

Dakota Newcastle is a leading hospitality brand that offers a unique blend of style, service, and quality. We are seeking a highly skilled and experienced Maintenance Manager to join our team in Newcastle city centre.

Job Summary

We are looking for a proactive and skilled Maintenance Manager to lead our preopening team and ensure the smooth operation of our new hotel. The successful candidate will have a strong background in maintenance, leadership, and customer service, with a proven track record of delivering high-quality results in a fast-paced environment.

Key Responsibilities

  • Lead the maintenance team to ensure all tasks are completed on time and to the highest standards.
  • Coordinate and participate in preopening activities, including equipment installation and testing.
  • Oversee and maintain all compliance, safety, and facilities paperwork.
  • Carry out a broad range of maintenance tasks, including installing, maintaining, decorating, and light plumbing.
  • Lead the execution of both planned and reactive maintenance tasks.
  • Take ownership of project work and ensure all tasks are completed on time and to the highest standards.
  • Keep maintenance and project schedules up to date.
  • Develop and manage the departmental rota and oversee holiday schedules, performance appraisals, and stock levels.

About the Role

This is a permanent, full-time role offering a highly competitive salary and a quarterly sales-based target bonus. In addition to being part of a culture infused with positivity and opportunity for ongoing development, you will enjoy a range of benefits, including:

  • 40% off stays at any Dakota hotel.
  • 25% off drinks and dining at any Dakota hotel.
  • Access to our Employee Assistance Program, including free private mental health support and counselling sessions.
  • Video GP consultations and private prescription services.
  • Access to daily rewards to be cashed out for shopping vouchers.
  • Support from our in-house Mental Health Champions.
  • Additional holiday day on the first anniversary of your employment.
  • Family-friendly flexible working options.
  • Meals on duty and uniforming.
  • £200 bonus to recommend a friend to join our team.
  • £10 bonus every time you are mentioned on Trip Advisor.
  • Free bi-annual eye testing for users of display screen equipment.
  • Accredited, certified compliance training given on employment such as in Food Hygiene, Alcohol Responsibility, Data Protection, and Health & Safety.
  • Access to a suite of external, certified resources via our Learning Management System.
  • Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan.
  • Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships.

Requirements

The successful candidate will have:

  • At least four years' experience in a maintenance-based role, with comprehensive knowledge of trades such as plumbing, plastering, or electrical work.
  • A minimum of two years' experience working in the hospitality industry, ideally in a 4 or 5-star hotel setting.
  • Supervisory or management experience (minimum two years), with the ability to lead and motivate a team.
  • A good understanding of health and safety regulations (relevant qualifications are advantageous, but training will be provided).
  • Experience in newbuild housing, hotels, or commercial property is strongly favoured, especially in the context of preopening preparation.
  • Attention to detail and high standards of work, particularly in finishing tasks.
  • Fully computer literate.
  • Proficient in carrying out general maintenance tasks with a broad understanding.
  • Have valid qualifications in your chosen trade in areas such as plumbing or electrics.
  • Physically able to carry out maintenance tasks and be standing for the entirety of your shift.
  • The ability to work flexibly, including evenings and weekends as needed, with a full-time presence onsite during preopening and beyond.

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