Optical Support Specialist

1 week ago


Dukinfield, Tameside, United Kingdom Finlay Jude Associates Limited Full time

At Finlay Jude Associates, we are seeking an Optical Support Specialist to join our team. This role is a great opportunity for someone who is passionate about delivering exceptional customer service and has experience in an Optical / Opticians environment.

Job Description:

We are offering a competitive salary of £25,000 - £30,000 per annum, depending on experience.

Key Responsibilities:
  • Responding to customer enquiries via phone, email, and chat
  • Resolving customer issues and maintaining accurate customer records
  • Providing accurate information about our products and services
  • Maintaining customer satisfaction and ensuring exceptional customer service

The ideal candidate will have previous experience in an Optical / Opticians environment, strong IT skills, and the ability to work under pressure. They will also be able to multitask with attention to detail, prioritise tasks, and meet deadlines.

Required Skills and Qualifications:
  • Excellent communication skills
  • Strong problem-solving abilities
  • Attention to detail
  • A customer-centric attitude

In return for your hard work and dedication, you will receive a comprehensive benefits package, including a generous pension scheme and access to ongoing training and development opportunities.



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