Customer Service Team Lead
4 days ago
As a Customer Service Team Lead at Euro Car Parts Limited, you will play a vital role in delivering exceptional customer service to our customers. With a focus on driving sales growth and maintaining excellent customer relationships, this is an exciting opportunity for someone looking to progress their career in retail operations.
Responsibilities- Responsible for retail operations, resources, and customer service within the branch.
- Leading, coaching, and developing a multi-skilled team within the branch.
- Delivering a structured daily briefing to ensure all colleagues are working to deliver a balanced performance across key business metrics and KPI measures in line with business goals and objectives.
- Ensuring the branch is fully compliant in line with the branch standards to maintain a balanced performance and achieve operational excellence.
- Leading a retail team with a customer-first attitude, prompting a customer-focused mindset within the branch ensuring that customer service is at the heart of everything.
- Great communication skills and ability to develop customer relationships.
- Experience in retail operations and customer service.
- Ability to work flexibly and adapt to changing circumstances.
- Pension scheme
- 22 days annual leave
- Genuine career progression opportunities
- Access to a 24-hour Employee Assistance Programme, offering financial and wellbeing support.
-
Customer Service Team Lead
3 weeks ago
Peterborough, Peterborough, United Kingdom Diligenta Full timeJoin Diligenta as a Customer Service Team LeadWe are seeking an exceptional leader to spearhead our customer service team, driving operational excellence and delivering exceptional results.About the RoleThe Customer Service Team Lead will oversee the delivery of high-quality customer service, manage team performance, and foster talent development to meet...
-
Customer Service Team Lead
3 weeks ago
Peterborough, Peterborough, United Kingdom Diligenta Full timeAbout Diligenta: Diligenta is a leading provider of platform-based life and pensions administration services, committed to delivering exceptional customer experiences. Our team strives to create a positive impact on our clients' operations and foster a culture of innovation and growth.
-
Administration and Customer Service Team Member
2 weeks ago
Peterborough, Peterborough, United Kingdom M&Co Full timeM&Co is seeking an experienced Administration and Customer Service Advisor to join their team. The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.About the CompanyM&Co is a leading retailer providing value to curvy customers on the UK high street and online. We offer a...
-
Customer Service Director
2 weeks ago
Peterborough, Peterborough, United Kingdom Little Vegas Full timeJob Overview:Little Vegas is seeking a skilled Customer Service Director to lead our team in delivering world-class customer experiences. As a key member of our management team, you will be responsible for ensuring that our customers receive exceptional service every time they visit us.With a focus on building a successful business and driving commercial...
-
Customer Experience Lead
2 weeks ago
Peterborough, Peterborough, United Kingdom Activate Group Limited Full timeAbout the RoleWe are seeking a seasoned Customer Experience Lead to join our dynamic team at Activate Group Limited.This is an exciting opportunity for a motivated and customer-focused professional to drive excellence in customer service and support.Key Responsibilities:Lead Customer Service Team: Provide guidance, coaching, and support to ensure exceptional...
-
Customer Experience Lead
3 weeks ago
Peterborough, Peterborough, United Kingdom ACTIVATE GROUP LIMITED Full time**Role Overview:**This is an exciting opportunity to join our team as a Customer Experience Lead at Activate Group Limited. As a key member of our leadership team, you will be responsible for building and retaining customers, while ensuring optimal customer experience and delivery against performance metrics.You will work closely with our group functions to...
-
Customer Service Representative
3 weeks ago
Peterborough, Peterborough, United Kingdom Steer Automotive Group Full timeAbout Steer Automotive GroupWe are a leading provider of accident repair services in the UK.In this role, you will be responsible for providing an excellent customer experience as a Customer Service Advisor.As a member of our front of house team, you will be the first point of contact for our customers, handling their queries and resolving any issues they...
-
Customer Experience Lead
4 days ago
Peterborough, Peterborough, United Kingdom Compare the Market Full timeJob Summary:We are seeking a highly skilled Customer Experience Lead to join our team at Compare the Market. As a key member of our product development team, you will be responsible for leading the vision and strategy for our customer experience initiatives, including financial products such as loans, credit cards, and bank accounts.The ideal candidate will...
-
Network Services Delivery Lead
3 days ago
Peterborough, Peterborough, United Kingdom CV Library Full timeJob Summary:We are looking for a skilled Network Services Delivery Lead to join our team. As a Network Services Delivery Lead, you will be responsible for leading the delivery of network services projects into customer sites within agreed timelines and budgets. You will develop and grow business opportunities and solutions for customers, own accountability...
-
Customer Service Support Specialist
3 weeks ago
Peterborough, Peterborough, United Kingdom Resource Management ltd Full timeCustomer Service Representative RoleWe are seeking a skilled Customer Service Representative to join our team at Resource Management ltd. This role is perfect for individuals who enjoy working in a fast-paced environment and are passionate about delivering exceptional customer service.Key Responsibilities:Manage customer inquiries and resolve issues in a...
-
Residential Sales Team Lead
3 weeks ago
Peterborough, Peterborough, United Kingdom Connells Full timeJob Title: Residential Sales Team LeadAbout Us:At Connells Group, we are one of the largest and most successful estate agency and property services providers in the UK. With a network of over 1,250 branches founded in 1936, our Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying,...
-
Customer Service Representative
2 months ago
Peterborough, Peterborough, United Kingdom beBee Professionals Full time £20,000 - £30,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Peterborough, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...
-
Customer Service Representative
2 months ago
Peterborough, Peterborough, United Kingdom beBee Professionals Full time £20,000 - £30,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Peterborough, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely...
-
Customer Service Representative
1 month ago
Peterborough, Peterborough, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to provide exceptional service and support to our customers at beBee Professionals in Peterborough.Key Responsibilities:Engage with customers to deliver excellent service and support.Participate in all aspects of the operational workflow to ensure seamless delivery.Collaborate with team members to meet and...
-
Customer Service Ambassador
1 month ago
Peterborough, Peterborough, United Kingdom Iceland Full timeAbout the RoleWe are looking for a friendly and approachable Customer Service Ambassador who will be the face of Iceland in our home delivery service. As a Delivery Driver, you will be responsible for delivering shopping to customers' doors and providing exceptional levels of customer service.Key responsibilities include:Delivering shopping to customers'...
-
Customer Service Advisor
1 month ago
Peterborough, Peterborough, United Kingdom Nationwide Building Society Full timeWe are seeking a Customer Representative to join our team at Nationwide Building Society. As a Customer Representative, you will play a vital role in supporting our customers across various channels. Your primary responsibility will be to provide exceptional customer service, addressing customer queries, and resolving issues in a timely and professional...
-
Customer Service Role
2 weeks ago
Peterborough, Peterborough, United Kingdom Diligenta Full timeAbout the RoleDiligenta is seeking a Customer Service Representative to join our team, providing exceptional service to customers on behalf of well-known brands. You will be at the forefront of delivering a seamless customer experience, handling inbound calls, and addressing customer inquiries with empathy and respect.Key ResponsibilitiesProvide outstanding...
-
Customer Service Representative
2 weeks ago
Peterborough, Peterborough, United Kingdom Global Technology Solutions Ltd Full timeJob Opportunity: Lithuanian and English-Speaking Customer Service RepresentativeLocation: Hampton, PeterboroughEstimated Salary: £15-£17.46 per hour (dependent on experience)We are seeking a highly skilled and experienced Lithuanian speaking customer service representative to join our team at Global Technology Solutions Ltd. As a key member of our support...
-
Customer Service Liaison
2 weeks ago
Peterborough, Peterborough, United Kingdom CV-Library Full timeBecoming a Customer Service Liaison at Busy Bee Recruitment offers a unique opportunity to excel in customer service and operations. Key responsibilities include processing customer orders, reviewing engineering drawings, and generating cost estimates.Key Skills and Qualifications:Exceptional customer service skills with clear communicationExcel proficiency...
-
Customer Service Specialist
2 months ago
Peterborough, Peterborough, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Peterborough, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Customer Service: Greet and assist customers with product selection,...